Personal Presence and Impact - 24 September 2019 9.30 - 12.30

Kents Hill Park Training and Conference Centre
Tuesday, 24 September 2019
9:30 am – 12:30 pm (UK time)
    • Adrian Towell, Trafalgar

Overview

Technical competence is clearly important in our role; however, this is only one part of being personally effective. In addition, you need to be able to communicate, connect and influence in order to have a positive impact on others. Impact starts from the moment that you meet someone or start talking on the telephone.

In only a few seconds, our approach can build bridges or barriers to the relationship and subsequently, the result that we are striving to achieve. Often the difficulty in this area is that people believe that it is ‘’Just the way they are’ and that they cannot change their personality’’. The key here is that you shouldn’t try to change your personality, rather adapt or change your behaviours.

During the session you will have the opportunity to consider some of the key areas and consider the impact that you have. This will be based on your own self-perception and the impression that you create with others.

The style of the session will be interactive involving both group and individual activities, to help you to consider your strengths and development areas. This will lead to a practical action plan which identifies the behavioural changes that you want to make.

Pre-Workshop Preparation

Personal Objectives – please make notes on the sheet.

Objectives

By the end of the workshop you will be able to:

  • Manage inner thinking to create a positive impact and impression with others
  • State the impact of non-verbal behaviour on others (real and perceived)
  • Build rapport and read the messages given by others
  • Adapt your approach to work with the styles of others
  • Identify three personal changes to increase personal presence and impact.

Agenda

Setting the Scene

  • Workshop Overview
  • Identifying Individual Objectives

Group Impact Exercise

  • Group Activity
  • Feedback & Discussion
  • Key Aspects of Personal Presence & Impact

Building Blocks of Personal Presence & Impact

  • ‘’It All Starts with Attitude & Positive Self Thinking’’
  • Developing Inner Confidence
  • Self-Belief & Positive Thinking
  • Linking Inner Thinking to Personal Impact
  • ‘’What Impact Do I Have?’’
  • Managing How We Present Ourselves
  • Emotional Intelligence
  • Reading the Perception of Others
  • Marketing Yourself – Personal Brand
  • ‘’Assertive Thinking – The Best Result?’’
  • Influencing Through Assertiveness
  • Assertiveness as a Preferred Behaviour

Workshop Review

  • Three Actions for Personal Development
  • Workshop Evaluation

Personal Objectives

Please consider the impact that you have in meetings, one-to-one environments, meeting new people/clients, in the workplace etc. Also identify challenging situations in which you may find yourself and note down three areas/aspects where you would like to develop/improve.

Venue
  • Kents Hill Park Training and Conference Centre
  • Swallow House, Timbold Drive
  • Kents Hill Park, Milton Keynes
  • MK7 6BZ
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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

3 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.