FCA focus on culture and behaviour in General Insurance

This event is being hosted by the Insurance Institute of Stoke - please visit Webinar Tuesday 10 September - FCA focus on culture and behaviour in General Insurance (cii.co.uk) to book a place.

This comprehensive online event will focus on the various FCA statements and publications setting out the revised supervisory agenda for general insurance intermediaries and will cover current FCA reporting requirements on non-financial misconduct, their expectations, press coverage (incl Bloomberg’s findings which still remain relevant), Dame Amanda Blanc’s views and then the assessment of culture, changing behaviour, the key role of senior managers, individual staff conduct rules and how chartered status can help.

The FCA believe that improvements in firms’ cultures, governance and oversight arrangements will ultimately drive the change that they require - this event will focus on the culture part of the equation.

This talk is very much interactive and those attending will be encouraged to share their thoughts (if they wish to) and experiences on the route to cultural maturity, motivators and what a good and healthy culture looks like.

Learning objectives - by the end of this event delegates will have gained an insight into:

• What the FCA expect;

• What firms can do embrace the challenge;

• Why engagement is essential.

Branko Bjelobaba - speaker bio

I started my insurance career in 1987 and have worked across the sector including stints at PwC and GISC and have led my own consultancy practice since 2004 working closely with AMII, BIBA and the CII and have provided hundreds of well-received (even entertaining!) talks. I am a recipient of the Thomson Reuters Compliance Personality of the Year Award, the London Market People Award for Legal and Compliance and was Highly Commended in the CII Public Trust Awards in 2021. I am proud to judge various insurance awards and am always being approached for engaging commentary and analysis.

I have been a regular speaker at virtually all of the CII’s local institutes and have provided over hundreds of events to thousands of insurance professionals and feedback has always been superb.