Addressing the Challenges of the Hard Market

Friday, 25 September 2020
12:00 pm – 1:00 pm (UK time)
    • Nick Thomas, Nick Thomas & Associates

About this Session

This webinar seeks to help provide you with some of the skills which you might find beneficial working in a hardening insurance market.

This session will overview the challenges to brokers and their clients in a hard market. It will look at some key market trading strategies around how to be successful in a hard market, both with regard to the client and in market interactions.

The webinar will also discuss the concept of Trusted Adviser Status and the advantage of a consultative approach, looking at a step by step process to achieving trusted adviser and 'solution provider' status through consultative methodology. It will also overview the key skills in this process, such as questioning skills and active listening.

Learning Objectives

By the end of this webinar delegates will be able to:

  • Understand the challenges to a Broker and their Client in the hard market
  • Understand key trading strategies to thrive in the hard market
  • Appreciate the best practice skills and methodologies required to achieve these strategies
  • For Insurers – building an appreciation of their Client’s (the Broker’s) challenges and how to support them in a hard market

This CPD event is relevant to general insurance brokers/intermediaries, their insurers, and any other market participants.

Speaker Biography

Nick offers a unique combination of skills in the UK insurance training sector – an industry sales specialist and a professional coach and trainer.

Nick is an Economics graduate with over 25 years corporate insurance broking experience.

He was a highly successful sales producer in the UK broking market before progressing into regional and then national sales leadership roles. As National Development Director at HSBC, Nick was one of only 40 people from a global workforce of 265,000 selected as part of the STARS programme to recognise exceptional performance. He is a highly trained consultative sales specialist, and his experience includes a secondment with a major management consultant to design a best practice sales process.

In the mid-2000s, Nick developed a chronic health condition; his journey to recovery fostered a new range of interests, and a passion for health, and performance. He studied widely, qualifying as a Master Practitioner in Neuro-Linguistic Programming (NLP), obtaining a Diploma in Life Coaching, before going on to study Corporate/Business Coaching with The Coaching Academy. Nick is also a qualified Holistic Lifestyle Coach and Advanced Exercise Coach.

In the last two years Nick has worked in a self-employed capacity in training, coaching, and consulting. He works with a specialist adviser in Insurance sector M&A (Mergers & Acquisitions), and through Nick Thomas & Associates.

Booking

Please use the link above to book your place.

A link and joining instructions will be sent out automatically before the webinar begins.

Any queries please email Alan

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.