WEBINAR – Remote Teams - Building Performance and Wellbeing

Virtual Webinar Overview

Working in remote teams has increased with globalisation, but has undergone a sudden and dramatic acceleration in our COVID-disrupted world. The effects of this have been more marked in the insurance industry, where remote working is less prevalent than in industries like IT. This makes it of critical importance to adapt to remote team working, both as managers and team members, understanding the different dynamics in a virtual world and the impact this can have on performance and wellbeing.

This virtual training programme identifies what challenges exist for remote teams at a group and individual level, understanding what structures and frameworks can provide the best support. This type of learning is applicable at all levels, whether as a manager or team member, giving particular emphasis on the human as well as business dimension.

The session will last 60 minutes and will be as interactive as possible, enabling you to improve how you operate productively in the remote team world and with good regard for wellbeing.

Aims/Objectives

By the end of the development programme the following should be achieved:

• Understand the challenges for remote workers and for their managers in terms of physical and mental wellbeing and performance
• Understand the research on the effects of remote working in these areas
• Understand some important structures and frameworks to support remote workers
• To provide some skills for managers in interacting with their remote team
• To provide guidance and skills to remote workers on how to set themselves up to avoid the negative impact of remote working and to maximise productivity

What We Will Cover

• Outline pros and cons of remote working on performance and wellbeing
• Structured engagement approach with employees – time, availability and use of appropriate platforms
• Rules of engagement and boundaries
• Structure and facilitation of remote team social activity/interaction
• Emotional support – skilled questioning and active listening
• Research on emotional intelligence – team takes cues from leader
• Setting up your virtual workspace
• Managing your wellbeing in the virtual space

Speaker Profile

Nick offers a unique combination of skills as an industry sales specialist and a professional coach and trainer. He is an Economics graduate with over 25 years corporate insurance broking experience and, as National Development Director at HSBC, he was one of only 40 people from a global workforce of 265,000 selected as part of the STARS programme to recognise exceptional performance.

In the mid-2000s, Nick developed a chronic health condition; his journey to recovery fostered a new range of interests, and a passion for health, and performance. He studied widely, qualifying as a Master Practitioner in Neuro-Linguistic Programming (NLP), obtaining a Diploma in Life Coaching, before going on to study Corporate/Business Coaching with The Coaching Academy. Nick is also a qualified Holistic Lifestyle Coach and Advanced Exercise Coach.

Nick Thomas & Associates provide specialist training and coaching solutions to the UK Insurance sector across Sales, Business/Soft skills, Regulatory and Compliance, and Technical insurance training. Our clients include major insurers and brokers, broker network groups, insurance recruitment consultants and local insurance institutes.