WEBINAR - Coaching Skills at Work
Overview:
• Understand what coaching is and what it isn’t
• Understand the link between Coaching, employee engagement, attrition, and customer satisfaction
• Understand the many opportunities to coach and be coached within the workplace
• Learn what it takes to be an effective coach and coachee
• Learn how to apply a variety of coaching tools and techniques to enhance your coaching sessions
• Understand the steps needed to create a coaching culture across organisations
Learning Objectives:
• Explain what coaching is and what it isn’t
• The latest research outlining benefits of coaching in the workplace
• The link between coaching, employee engagement, attrition, and customer satisfaction
• Explore the many opportunities to coach and be coached within the workplace
• Outline the key principles, values, and mindset of an effective coach and coachee
• An introduction to coaching tools and techniques which will help you coach individuals who: feel frustrated, have negative/limiting beliefs which are holding them back
• Learn the critical steps needed to develop a coaching culture across an organisation and explore the benefits.
Venue
- Online
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CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.