Seminar: What to expect from the FCA and Conduct Risk

Branko has a first class reputation for his expert knowledge on compliance and regulatory matters and their impact on the UK financial services and general insurance industries. Combining comprehensive knowledge with an engaging and pretty unique presentation style, Branko manages to deliver presentation sessions that inform, enlighten and even entertain (all at the same time!!). Branko is proud to have spoken at virtually all LIs throughout the UK, many with standing room only which continues to perplex him based on the subject matter!!

Overview:

This event highlights the key changes made by the FCA and several key initiatives including: thematic reviews, Section 166s, Approved Persons' attestations and the Swinton director fines/bannings plus the huge focus on Conduct Risk. Branko will explain what is expected by the FCA and the changes you should have made/will want to make.

Learning Objectives:

By attending this event, delegates will be able to identify how to:

• implement a customer centric strategy, which produces good, sustainable profits;
• have a board-led culture which supports that strategy and good consumer outcomes;
• develop products that operate in the interests of customers, and use behavioural techniques to ensure that those customers also understand them; and
• take a prospective view on the products that you sell, stress-testing and ensuring appropriateness for your customers.

Date: Tuesday 17 November 2015

Time: 1pm Registration & Buffet lunch; 1.30pm Start; 4.45pm Finish

Venue: The REP, Broad St, Birmingham

Cost: CII/PFS members £36; Non CII/PFS members £72 (As this event is being provided by an external supplier payment must be made in advance of the event and is non-refundable. Delegates may be swapped at any stage).

Please note: If payment is not made at the time of booking online, kindly advise in the comments box your method of payment, e.g. cheque to follow in post.

If this event becomes fully booked, please email us to be added to our reserves list and we will contact you if places become available: birminghaminstitute@cii.co.uk

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