BREAKING NEWS! 2020 Vision Conference - KEYNOTE SPEAKERS!

Melissa Collett is Professional Standards Director at the Chartered Insurance Institute (CII), leading its professional standards, ethics and conduct activity as a united profession across insurance and financial planning. She is also responsible for the professional body’s legal affairs, risk management, disciplinary matters and governance. She is keen to raise awareness of best practice and drive ethical behaviour through engagement with the profession and external stakeholders. Melissa has an extensive background in consumer insurance and legal issues. She spent over a decade at the Financial Ombudsman Service, was a Director at Fairer Finance and sits as a Tribunal Judge. She is also qualified solicitor, and specialised in insurance law at Hogan Lovells. She is a frequent speaker at insurance conference and events, sits on judging panels, and is the author of numerous articles and publications on consumer insurance law subjects. She is currently a non-executive committee chair of the Association of Accounting Technicians.

Steve White was appointed Chief Executive of BIBA in May 2013 and leads from the front in promoting, assisting and understanding insurance brokers and their issues. He has spent 40 years in the insurance industry, working for the Orion Insurance Company, the General Insurance Standards Council and the Financial Services Authority, prior to joining BIBA in March 2004, as Head of Compliance & Training. Steve sits on the Directors’ Committee of BIPAR (the European Federation of Insurance Intermediaries) and the Executive Committee of WFII (the World Federation of Insurance Intermediaries). He is also a board member of the CII’s Society of Insurance Brokers