Communication in the Workplace

This session will develop your communication skills when working in a team and then explore communication skills within a leadership setting. Participants will have the chance to present and speak as part of a team in a practical setting, and look at how to communicate effectively when using a variety of leadership styles.

Communicating in a Team

• Exploring the various roles you can take in a team
• How to communicate effectively in team
• How to ‘actively listen’

Leadership

• Developing a repertoire of leadership styles & competencies
• Know which leadership style to use depending on the person or situation
• How to communicate when using a particular leadership style

Body Language

• Increase your personal impact
• Build rapport and engage your team

Voice

• How to speak appropriately in a group setting and as a leader
• How to engage and motivate others with your voice

Confidence

• How to present yourself in confident way

Session Outcomes

• To communicate effectively in a team and leadership setting
• To have self awareness when communicating with others
• To actively listen and engage with others in a team
• To convey your message clearly
• To speak with heightened confidence
• To generate ideas to take back to work

Rachel Hankey, Surespeech

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