Personal Impact, Power and Influence (AM)

Whether you want to be more influential, understand the body language of power or come across more confidently in your conversations, this course can help as it brings together elements of communication, assertiveness and influencing.

Who is it for?

This course is designed for professionals who need to influence others - be they clients, colleagues or stakeholders. You could be a new manager looking for some help with your team or else want to ensure you're as influential when dealing with clients - both face to face and on the phone.

What is it?

Starting generally on how 'making an impact' works, you will then take a detailed look at how you can improve your ability to work with and influence others. The emphasis is on creating insight, increasing confidence and raising self-esteem.

Learning Objectives

By the end of the course, delegates will:

• gain clarity on the impact that they would like to make in certain contexts
• understand how they can address the gap between how they are currently making an impact and how they would like to come across
• recognise the components of a first and last impression
• increase their awareness of unhelpful thought patterns and understand how to change them
• spot unhelpful language patterns and create more effective messages
• understand the role of body language in turning up and turning down power
• effectively match body language to the message or the intention
• speak so people will listen - using voice control, emphasis, tone and pitch
• apply the models, frameworks and phrases to relevant situations in which they would like to make a greater impact

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