WEBINAR: Make an impact in Conference calls and meetings

Online
Monday, 04 May 2020
10:00 am – 11:00 am (UK time)

Team meetings and client calls that would be face to face are now being run as conference calls. For many people this is a frustrating platform, since they struggle to be heard; they are distracted by other things whilst on the call, in a way that if they were in a face to face meeting wouldn’t happen. Also, not all of these calls are run well, with no clear direction. This webinar is to empower everyone, whether you are facilitating a conference call participating in one, to get the most out of these virtual meetings. The aim of this course is to ensure delegates go away with the knowledge and practical ways to improve their performance and outcomes when on conference calls. Includes: Blended learning materials for participants who are interested in more information, accessed via the Superstar Communicator APP (free and you do not need to register to access this).

Learning Objectives

By attending this session, delegates will be able to:

  • have clear ideas on how to facilitate a virtual meeting
  • actively participate in a meeting
  • know how to prepare for such a meeting
  • know what to ask the facilitator before meeting
  • focus on the meeting and not be distracted.
Venue

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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.