Leadership and motivation in the insurance industry

This presentation will look from an insurance perspective at the key areas of leadership and motivation. The topics covered will be:

• To look at what motivates an insurance team and its members
• To evaluate the attributes of a successful team
• To practice performance management and appraisal of a team
• To look at how the management concepts put forward by Hertzberg apply in insurance
• To explore leadership in insurance

This presentation is appropriate for all members. Underwriters, claims staff, brokers, Loss Adjusters, IFA’s and anyone else who employs staff.

Alan has undertaken operational management roles in three major global companies - NatWest Insurance Services, RBS Insurance Group and Allianz Insurance. He has run underwriting, broking and claims functions. Fourteen years ago, he set up his own training and consultancy company, something that he had always longed to do as he is passionate about training. Since then he has trained over two thousand people to become ACII qualified including six individuals who have achieved the best ACII completion in the whole of the United Kingdom. Alan is widely regarded as one of the top trainers and presenters in the UK insurance market, he has spoken at almost all the UK insurance institutes and delivers successful training programmes throughout Europe.

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