Be heard: Improve upon your communication skills by understanding your personal communication style

Matt is an experienced Training Specialist with a 15 year record of success in the insurance sector. With numerous roles including broking, account management, operations and learning and development. Matt is focused on maximising employee performance and competence, quality assurance, engagement and careers progression with effective training programs. He gets excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements with the aim of growth.Matt had several roles in the insurance broking industry, including Account Management (both personal and commercial lines), team manager positions and operational positions.Matt has supported students through their Cert CII qualification in the UK and UAE.After achieving Level 3 in Learning & Development, the next goal is to become Level 5 CIPD qualified. Matt is also studying to achieve the ACII.