Previous events

All previous events

Bristol institute IF1 Overview

  • Tue 09 Aug 9:30 am – 4:30 pm
  • Online
    • Alan Chandler

The course will look at the best exam techniques to use to pass IF1. We will explore: • The different types of risk, • The U.K. market place • The six insurance principles of insurable interest, duty not to misrepresent/ fair presentation of risk, indemnity, proximate cause, subrogation and contribution • The legal and regulatory aspects of insurance

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Examination techniques

  • Thu 04 Aug 1:00 pm – 4:00 pm
  • Online
    • Alan Chandler

This three-hour workshop (which will include a break) will aid all those who are taking CII or PFS examinations. It is a generic overview delivered by Alan Chandler, who is one of the most popular insurance presenters in the UK, and who has been both tutor and examiner for many different CII subjects.

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The Civil Liability Act Revisited

  • Thu 21 Jul 10:00 am – 11:00 am
  • Online
    • Bernard Thornton

The Civil Liability Act, introduced on 31 May 2021, brought about the biggest changes to RTA personal injury claims procedures in 30 years. Whilst it is still relatively early days, the Act has now had a little time to bed in and we look at its effects .

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An introduction to the insurance industry

  • Mon 11 Jul 1:00 pm – 4:00 pm
  • Online
    • Alan Chandler

This three-hour webinar (with a break in the middle) will be ideal for staff who are new or fairly new to the insurance industry, for those studying IF1 or for those who just want to get a better understanding of the main principles that underpin our industry.

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Financial awareness in insurance, what all brokers and underwriters should understand about company accounts

  • Thu 07 Jul 1:00 pm – 4:00 pm
  • Online
    • Alan Chandler

Covid-19 has forced the UK into a recession and understanding clients' accounts has never been more important for brokers and underwriters alike, with tremendous scrutiny now being put on clients' accounts, so account executives, account handlers and underwriters will need to understand the main terminology.

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BI covid claims – where are we now

  • Wed 06 Jul 10:00 am – 11:00 am
  • Online
    • Branko Bjelobaba

This webinar will provide an update post the Supreme Court Appeal judgment of 15 January 2021 and will focus on a number of various decisions made on complaints referred to the FOS, insurer statistics on claims payments, the Corbin & King v AXA High Court case (which they have decided not to appeal despite the fact that the judgment has gone against them) and the Stonegate pub chain action.

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An overview of Commercial package insurance

  • Fri 17 Jun 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler

This webinar will provide a practical look into the various sections of a typical commercial package insurance policy, what is covered and what protection a commercial customer actually obtains, so that brokers, underwriters and claims staff alike can be confident when explaining the different sections of cover.

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Restoring Trust in Insurance by Improving Customer Service

  • Thu 16 Jun 10:00 am – 11:00 am
  • Online
    • Bernard Thornton

At a time when the public image of insurance has never been in a more intensive spotlight, this webinar looks at the joint issues of customer service and trust – inextricably linked and vital to the future prosperity of the insurance sector. Poor service is guaranteed to alienate customers at the best of times and recent events in the insurance world have led many to question the fundamental trust between insurers and their customers.

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How contract conditions can change the liability of an insured and why brokers must advise clients on this (1)

  • Tue 14 Jun 4:00 pm – 5:00 pm
  • Online
    • Alan Chandler

Many policyholders sign contracts without realising they are potentially exposing themselves to liabilities that are not covered by their insurances. Often these contracts are signed in order to either win business or obtain key supplies, either way they are extending their liability beyond the potential protection provided by the liability insurer.

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Commercial Property Insurance – What is actually covered in an All Risks wording?

  • Tue 07 Jun 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler

This presentation explores what is covered in an 'All risks' Commercial Property wording which is not as wide as the title suggests! Brokers use the term ‘All Risks’ every single day but rarely stop to think about the full coverage they are offering. This webinar will enable staff to get under the bonnet of an All Risks wording and have more confidence in advising on this cover going forward.

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Credit Hire - The What? When? How? and Who?

  • Thu 19 May 10:00 am – 11:00 am
  • Online
    • Bernard Thornton

It has only been around for 30 years or so, but in that time credit hire has become one of the most sensitive and polarising subjects in the general insurance market. Depending on your perspective it can solve a perennial problem by keeping vital customers on the road or it can be an expensive and unnecessary luxury, which ultimately has to be paid for by the insuring public.

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How contract conditions can change the liability of an insured and why brokers must advise clients on this

  • Mon 16 May 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler

Many policyholders sign contracts without realising they are potentially exposing themselves to liabilities that are not covered by their insurances. Often these contracts are signed in order to either win business or obtain key supplies, either way they are extending their liability beyond the potential protection provided by the liability insurer.

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Ogden the three different rates in the UK and how they are changing liability claims

  • Mon 09 May 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler

Brokers/Insurance company staff if you do not understand the long-term implications of a negative Ogden in the marketplace then you will be failing your clients – this presentation will help you understand why Parliament’s decision to create and stick with a negative Ogden rate has an impact on ALL major liability injury claims. Even the traditional EL limit of £10m is now looking too small let alone PL limits of £2m.

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2022 IIB Annual Dinner FULLY BOOKED

  • Fri 29 Apr 6:00 pm – 1:00 am
  • Bristol Harbour Hotel

You are cordially invited to the 2022 Insurance Institute of Bristol Annual Dinner, taking place at the Bristol Harbour Hotel on 29th April 2022.

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Cert CII Fast Track Remote Learning Programme

  • Fri 29 Apr – Wed 10 Aug
    • Alan Chandler

The Insurance Institutes of the South West, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Certificate in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Cert CII in 14 weeks through structured learning. If you would like to advance your CII qualifications, now is the time to do so.

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Diploma in Insurance Online Training Programme

  • Tue 26 Apr – Fri 21 Jul
    • Alan Chandler

The Insurance Institutes of the South West, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Diploma in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Dip CII in 15 months through structured learning. If you would like to advance your CII qualifications, now is the time to do so.

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Through the Grapevine: what wine can teach us about being a better communicator!

  • Fri 22 Apr 6:00 pm – 7:00 pm
  • The Paragon
    • Jeff Heasman MABP, PGCert CELTA, LL.B (Hons), LL.M

The characteristics of a good wine can teach us a lot about the characteristics of a good communicator. Through tasting five different Spanish and Portuguese wines, each with a unique character, this session will relate these characteristics to the five essential characteristics of a good communicator, from preparation through to the execution of a message.

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2022 AGM

  • Wed 13 Apr 12:00 pm – 1:00 pm
  • Bristol Harbour Hotel

Your council invites you to attend the 2022 Annual General Meeting of The Insurance Institute of Bristol. Hear first-hand reports from council members on previous and future activities, provide your feedback, and vote on the appointment of new council members. We are thrilled to be offering a hybrid AGM this year. Please take the opportunity to visit us in person, enjoy a light lunch and be a part of the 2022 AGM. If you are considering joining the IIB council, it is a good time to introduce yourself and see what it's all about.

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An overview of Commercial property insurance including clauses and conditions

  • Mon 11 Apr 3:00 pm – 4:00 pm
  • Online
    • Alan Chandler

This presentation, delivered by Alan Chandler, one of the most popular presenters in the UK, will go through all the main conditions and clauses that can be found in a Commercial Property wording, what is their purpose and when should they be included. The presentation will also explore what happens if a broker fails to bring certain conditions to the attention of the policyholder and why underwriters need to think carefully about the clauses conditions they use.

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FCA Consumer Duty for GI - what's that all about + GI update

  • Fri 08 Apr 10:00 am – 11:00 am
  • Online
    • Branko Bjelobaba FCII, MIoD

The FCA want to see a higher level of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers and they wish to drive a healthy and successful financial services system in which firms can thrive and consumers can make informed choices about financial products and services. They set out high-level proposals in their first consultation and have now revised those in light of feedback and are setting out their proposals in more detail with final rules due to be published by 31 July 2022.

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