Previous events
All previous events
Webinar: Slips Trips n Falls
Slips, Trips, Falls & Injuries is a presentation that examines the science behind understanding whether a reported injury is consistent with the incident or accident.
View event detailsPersonal Lines policy wordings conditions and warranties webinar
This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK, takes a plain English view of how the law and the Financial Ombudsman Service interpret endorsements, conditions, warranties and policy wordings and why it is so important to get this right.
View event detailsSamaritans and the Power of Listening
Good listening skills can lead to better customer satisfaction, including better outcomes for people who may display characteristics of vulnerability. During this session, which the Samaritans have kindly agreed to run for us, we will explore why active listening is one of the most useful tools to use, especially in challenging conversations.
View event detailsWebinar: Setting correct Bi indemnity periods
Webinar on How to correctly advise your clients on setting correct indemnity periods under Business Interruption insurance policies. Brokers increasingly face Pi claims for failing to advise clients correctly on setting appropriate Business Interruption indemnity periods.
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IF1 Overview Day
The course will be delivered by Alan Chandler, Chartered Insurer who has taken thousands of people from nothing to fully ACII qualified, including training many national prize winners, so you will be getting the best possible help to pass IF1.
View event detailsWebinar – How brokers can mitigate Pi claims against them
Broker Professional Indemnity premiums are in many cases doubling which reflect the fact that Pi underwriters believe the possibility of claims against brokers has never been higher. This presentation will explore why the number of errors and omission claims against brokers are on the increase and how these can potentially be mitigated.
View event detailsWEBINAR on understanding the different types of Company structure.
It is essential all insurance staff have a good understanding of the different types of way in which a company could be structured and failing to understand these structures could lead to wrong cover being put in place.
View event detailsLeadership and motivation in the insurance industry
This presentation will look from an insurance perspective at the key areas of leadership and motivation. This presentation is appropriate for all members. Underwriters, claims staff, brokers, Loss Adjusters, IFA’s and anyone else who employs staff.
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A plain English overview of Engineering insurance and inspection
This is an hour’s presentation looking to provide a plain English overview of the Engineering insurance market which is often shrouded in mystery and badly understood. We will look at both the inspection and insurance cover elements of Engineering insurance.
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The Problems of Under Insurance in Personal Lines Insurance Products
This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK, examines the challenge of making sure personal lines policyholders avoid under insurance. Where the insured has to provide a building sum insured, only 10% of policyholders in the UK get this correct.
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Exploring Diversity & Inclusion Session 3: What is Intersectionality?
Each session in this series is designed to build on your knowledge, but if you can’t make a session, they still contain useful insights in their own right. This event is in person with the opportunity to network at the end.
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Drinks Reception - Drinks, Nibbles, and Socialising
Come and join fellow members of the Bristol CII as we get together for a long overdue catch-up! We'll be meeting at Bambalan, Podium Level, Beacon Tower, Colston Avenue, Bristol BS1 4XE, where there'll be plenty of food, drinks, and laughter to go around so get your ticket and we'll see you there!
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The Legal Principles of Insurance
This webinar will provide a plain English overview of the main legal principles of insurance which all those working in the insurance industry should have a practical working knowledge of, including: insurable interest; proximate cause; indemnity; subrogation; contribution, and fair presentation of risk.
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How to advise correctly on Business Interruption extensions and advanced loss of profit
One of the many things the Covid-19 pandemic has taught the insurance industry is the importance of going through the various BI extensions with clients and documenting these discussions. Failure to do this could leave the broker wide open to a PI claim against them.
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Business Interruption Insurance: all you need to know explained in plain English
Business Interruption insurance is one of the most misunderstood covers in the marketplace and this webinar looks at how these misunderstandings can be overcome. The webinar will deal with all the main aspects of BI insurance.
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Communicating with Customers in Difficult and Uncertain Times
The spread of COVID-19 has created difficult and uncertain times for customers and the insurance industry. Customer anxiety is heightened. The industry is under pressure. There are conflicting news stories about what insurance will or will not cover. Never has communication to customers been more important.
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Exploring Inclusion and Diversity Session 2: Making Things Better vs Making a Change
In this session we will look at how you engage colleagues in change. How do you help them see that improving the status quo, isn’t actually making a change? How do you uncover and collaborate with Allies?
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How liability arises in tort
We sell many different liability insurance policies to customers every day, therefore brokers, underwriters and claims staff alike should understand the law of tort, as failure to understand this means protections may be inadequate and a fair presentation of risk may not occur.
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Fatigue and Stress: recognising the similarities, the differences and coping strategies
Stress and fatigue are often confused; they have some similarities but also many differences. This webinar will help you to identify what stress and fatigue feel like, and how to use coping strategies to deal with both.
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Directors and Officers insurance overview
The webinar will briefly explain the history of D&O and how the D&O marketplace is changing dramatically due to the economy. The sad fact is that many businesses will struggle badly over the next few years and lots of redundancies will have to be made. This will result in a sharp spike in both Directors and Officers and Employment Liability Practices claims.
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