Previous events

All previous events

Black belt negotiation

  • Wed 14 Jul 12:30 pm – 1:30 pm
  • Online
    • Tom Flatau, Team Working International

The Black Belt Negotiator has become the gold-standard, adopted by multi-nationals, including HSBC, The Kier Group, American Express, Parsons and Siemens. It has helped reduce costs, improve project delivery, win new business, increase profit...while at the same time building better relationships with key trading partners!

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FCA’s new supervision strategy for GI brokers

  • Mon 12 Jul 10:00 am – 11:00 am
  • Online
    • Branko Bjelobaba, Branko Ltd

In the FCA’s Dear CEO letter of 4 September 2020 they set out a new supervision strategy for GI brokers as they believe customers are buying unsuitable or poor value products and that insufficient or unclear information is being provided at point of sale and inappropriate sales tactics are the biggest contributors of customer harm.

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Motor Insurance - all you need to know in a nutshell

  • Thu 08 Jul 1:00 pm – 2:00 pm
  • Online
    • Alan Chandler, Alan Chandler Training

We all purchase motor insurance for ourselves and most brokers place it for their clients in some shape way or form, but how much do we really know about motor insurance.

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FCA’s NEW GI Pricing Practices, Product Governance and Product Value PS21/5

  • Mon 28 Jun 10:00 am – 11:00 am
  • Online
    • Branko Bjelobaba, Branko Ltd

The FCA has just published the long-awaited policy statement General insurance pricing practices market study – Feedback to CP20/19 and final rules (PS21/5). The final rules address what has been described as the ‘loyalty penalty’ paid by existing general insurance product customers and aim to ensure that customers receive fair value in the insurance products they buy.

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“A-Game”: High performance hacks for being at your best

  • Fri 25 Jun 2:30 pm – 4:00 pm
  • Online
    • Andy Currie, Think Distinct

Do you ever have a day where you just smash it? You get so much more done! You enjoy what’s happening and ultimately your life and work is more satisfying. High performance is not an accident.

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MO5 Insurance Law Intensive Revision Course

  • Wed 23 Jun 9:30 am – 4:00 pm
  • Online
    • Alan Chandler, Alan Chandler Training

This intensive revision course is designed to help you develop your exam technique and knowledge for the MO5 module. These webinars will help delegates wherever they are in their MO5 journey, at the beginning or at the end revising for their multiple-choice examination.

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An Overview of Contractors Insurance

  • Fri 18 Jun 2:00 pm – 3:00 pm
  • Online
    • Alan Chandler, Alan Chandler Training

The presentation will look at the main insurance needs of a contractor. The webinar will include looking at contract works cover, understanding contractor liability cover including non-negligence cover, understanding the Business Interruption cover including understanding how to add fines and damages to the contractors’ policy and why current limits of indemnity are often not sufficient.

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Ogden Rate Update

  • Wed 09 Jun 3:00 pm – 4:00 pm
  • Online
    • Alan Chandler, Alan Chandler Training

This presentation will explain in plain English what Ogden is, and by way of examples, demonstrate why brokers need to be advising their clients on taking out larger limits of indemnity going forward.

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Ecopsychology: The Impact of your Surroundings on Well-Being and Productivity

  • Thu 27 May 2:30 pm – 3:30 pm
  • Online
    • Jeff Heasman

Ecopsychology is the growing science of the impact our immediate surroundings have on our mental well-being and in turn our productivity.

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Customer Decisions: what psychology and behavioural economics can teach us

  • Wed 26 May 12:30 pm – 1:30 pm
  • Online
    • Jeff Heasman, Insurance Upskill

This webinar focuses on behavioural economics, which gives us invaluable insights into how we can adapt the way we provide information, understand customer decision-making processes, shape the sales process (including the concept of nudging) and engage more effectively with potential or existing clients.

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How to Set the Correct Commercial Property Sums Insured

  • Mon 24 May 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler, Alan Chandler Training

This presentation looks at the major issue of under insurance in the UK property market and how to help your clients avoiding the under-insurance trap.

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Professional Indemnity Insurance - an overview

  • Wed 19 May 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler, Alan Chandler Training

This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the PI market, why the PI market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing.

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NxtGen Webinar: Critical Thinking and Decision-Making Skills

  • Thu 15 Apr 1:00 pm – 2:00 pm
  • Online
    • Jeff Heasman, Upskill Insurance

This webinar is arranged and hosted by NxtGen Bristol and the Bournemouth Young Professionals groups, working together to bring members relevant and engaging learning and support.

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Annual General Meeting 2021

  • Wed 14 Apr 12:00 pm – 2:00 pm
  • Online

We need you! (To get down to our AGM, that is...)

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Webinar: An Introduction to the Insurance industry - Part 2

  • Thu 01 Apr 2:00 pm – 3:30 pm
  • Online
    • Alan Chandler

This is Part 2 of a two-part presentation, ideal for staff who are new or fairly new to the insurance industry, for those studying IF1 or for those who just want to get a better understanding of the main principles that underpin our industry.

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Webinar: An Introduction to the Insurance industry - Part 1

  • Wed 31 Mar 3:00 pm – 4:30 pm
  • Online
    • Alan Chandler

This presentation, which has been split into two, will be ideal for staff who are new or fairly new to the insurance industry, for those studying IF1 or for those who just want to get a better understanding of the main principles that underpin our industry.

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Webinar: Renewable Energy

  • Wed 17 Mar 1:00 pm – 2:00 pm
    • Paul McGonagle, Rimkus

The growth of renewables and the challenges for industry are an increasing demand on the expertise of the Insurance Market and its service providers, especially in respect to claims management and the preventative measures.

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Webinar: ‘Live life without limits' - with Richard Whitehead, Paralympic Champion.

  • Thu 11 Mar 2:00 pm – 3:15 pm
    • Richard Whitehead

We're delighted to welcome this unique motivational talk from a true hero. Richard will use his experiences to help delegates enhance their ability to be more effective at home working and understanding their responsibility to others.

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Webinar: Maintaining Motivation through the pandemic

  • Thu 25 Feb 12:00 pm – 1:00 pm
    • Samantha Ridgewell, Empower Development

The work environment we are comfortable with has been temporarily been replaced by our homes, the place we relax. On top of this there is a great deal of uncertainty surrounding us so managing our motivation can be a challenge.

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Webinar: An overview of commercial package insurance

  • Thu 04 Feb 10:00 am – 11:00 am
    • Alan Chandler

This webinar will provide a practical look into the various sections of a typical commercial package insurance policy, what is covered and what protection a commercial customer actually obtains, so that brokers, underwriters and claims staff alike can be confident when explaining the different sections of cover.

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