Establishing a compliant culture in the workplace

Overview

Karen Malin will explore how to approach and adopt a compliance culture in the workplace, including the most effective ways of implementing best practice, being able to recognise a good and a bad culture and knowing what to expect from the regulators. This talk is relevant for both CII and PFS members.

Agenda

• Rules for a reason
• Who are these bad apples?
• Getting it right
• A regulator calls
• Q&A

Learning Objectives

By Attending this event, delegates will be able to identify

• Understand the ‘why’ behind regulatory rules.

• Be able to recognise good and bad culture.

• Explore ways of implementing best practice.

• Know what to expect from regulatory attention.

Speaker Biography

Karen Malin, whose vision this consultancy is all about, has been in the industry since 1980, formerly a Registered Insurance Broker, currently a Fellow of the Chartered Insurance Institute and Chartered Insurance Practitioner with additional qualifications in customer care, financial planning and long hours of CPD plus finanical services compliance experience.

https://www.thegiconsultant.com/

Additional Details

• Refreshments will be served before the talk from 5:30pm onwards.

• If you know of any other CII Members who would like to attend but have not received the invite, please ask them to update their CII Communication Preferences at https://www.cii.co.uk/my-cii/preferences

• Parking is free at the venue but you must remember to register your car at reception to avoid a car parking fine