Novus Summer BBQ & CPD Event: 5 Communication Habits of Highly Effective Professionals

NOVUS, the Insurance Institute of Cardiff's young professionals group, invite you to join their upcoming Summer BBQ networking event where Jeff Heasman will share with us the 5 Communication Habits of Highly Effective Insurance & Financial Services Professionals.

The insurance industry and financial services sector have never been so competitive. Poor communication skills make things even more difficult than they need to be. This session will look at 5 communication habits that make insurance and financial services professionals highly effective in their day-to-day work with the result that they retain business and win new business.

Attendees will be greeted to the event with a welcome drink and after the presentation will be treated to a BBQ on the terrace outside the venue. There will also be plenty of opportunity to network with other guests both before and after the presentation.

In addition to the main presentation, the Novus team are also fundraising for our chosen charity, City Hospice.

Alternatively, you can check out our upcoming fundraising events and donate via our Just Giving page here.

Learning Objectives

By the end of the webinar, participants will be able to:

• identify how communication contributes to being a highly effective insurance or financial services professional.
• recognise the 5 main habits professionals have for communicating effectively.
• implement a strategy to communicate more effectively.

The Trainer

Jeff Heasman is a professional trainer who holds a bachelors degree in law from the University of Glamorgan and a master of laws degree from Swansea University, as well as a postrgraduate certificate in teaching English language to adults. He spent many years in practice as a litigation executive, dealing with cases up to and including the Court of Appeal in London (England v IBC Vehicles Ltd) and as a senior liability adjuster at Crawford and Company he dealt with insurance claims arising from many worldwide jurisdictions, with a particular focus on public and employers’ liability claims.

A former Dean of the Faculty of Law and lecturer in law at Cavendish University in Zambia, as well as a tutor in legal English at Swansea University, Jeff now provides training and consultancy services in insurance law and language to prestigious insurance organisations and companies throughout the world.