Webinar on Motor Claims

Tuesday, 10 October 2023
8:30 am – 9:30 am (UK time)
    • Jennifer Yeates, Zing 365

The Insurance Institute of Cardiff invite you to a Webinar on Motor Claims

Event Details:

Tuesday 10th October 2023 08:30 - 9:30am - Link will be sent on confirmation of booking.

About the session:

Nobody knows the true value of an insurance policy, until a claim comes in. If the right covers aren’t in place, it’s too late!

Motor insurance is one of the faster developing insurance products in the 20th and 21st century, and in today’s technology led world, insurers are looking at more ways to handle and settle claim.

During this course, we will look at process of handling claims for damages to vehicles, and identify the parties involved during the claims process. We will also be exploring fraud and mis-representation.

Finally, this course will give a forecast on the trends happening with the industry at the moment relating to motor claims.

What will be covered:

  • Claims handling
  • Challenges during the claim
  • Motor claims evolution

Learning Objectives:

  • Explain the typical process a motor claim was go through
  • Recognise various factors that could impact the claim
  • Identify the principles that would direct the claim

Trainer Background:

Tis webinar will be presented by Jennifer Yates of Zing 365. - I have worked as a trainer since 2003 and have been an Insurance Technical Trainer since 2008. My experience and knowledge are underpinned by qualifications in training practice and insurance. I pride myself in being flexible and, as I write all course materials, can specifically tailor the training to the needs of the business.

Prior to working for insurance brokers, I worked as an account executive, manager & trainer in the newspaper advertising industry. As a trainer, my key objectives were sales & business development. The design aspect of this role has definitely helped hone my skills in creating interesting & engaging presentations.

Having a successful & award-winning track record in a tough selling environment has given me insight to create impactful sales & negotiation training that has proven to be influential in improving sales & client engagement.
Committed to learning & development, I am in my first year of a Bachelor of Law (Honours) Degree.

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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.