Online event - Introduction to Claims Handling
The Insurance Institute of Cardiff invite you to a webinar on; Introduction to Claims Handling
Event Details:
Thursday 19th September 2023 09:30 – 10:30
The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you at the time of booking.
About the session:
This course is designed to give an insight into claims handling and the various parties involved during the claims journey. During the session, we will look at the different ways in which indemnity can be applied, and how Insurers can recover their outlay, along with common reasons for declinatures. We will also look at the regulatory and legislative environment that impacts claims handling.
Learning objectives:
Following this presentation the delegates will be able to:
- Understand the legal requirements for an insurance claim to be made.
- Recognise the different parties to a claim, and the role of the claims team.
- Identify the regulation that relates to claims handling
About the speaker:
The Course will be run by Matthew Owen-James of Zing 365.
I am an experienced Training Specialist with a 8-year record of success in commercial insurance sector. Focused on maximising employee performance and competence, quality assurance, engagement and careers progression with effective training programs. I get excited to develop successful training plans that meet dynamic company and employee needs.
Accustomed to collaborating with managers to hone in on unique requirements with the aim of growth. I have had several roles in the insurance broking industry, including Account Management (both personal and commercial lines), team manager positions and operational positions.
Committed to learning & development and passionate to share my knowledge, experience, and expertise to allow other to grow.
Further information:
A link will be sent via your email address supplied at the time of booking. PLEASE DO NOT share this with anyone else.
Please note that this webinar will be hosted on the Zoom platform which may be restricted by some employers. Members may need to utilise their own personal devices in these circumstances to access the platform.
To view our image and video capture consent statement, please click here.
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.