Online event - The Broker Landscape – understanding our brokers’ needs and challenges

The Insurance Institute of Cardiff invite you to a webinar on; The Broker Landscape – understanding our brokers’ needs and challenges

Thursday 23^rd January 2025 13:00 – 14:00pm

The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you at the time of booking.

About the session:

This session originally designed for underwriters provides an understanding of the broker market, the specific and general challenges that Brokers face, and how this drives behaviours. This understanding is of great value to Insurers when engaging with Brokers and is applicable to Brokers too in understanding the competitor landscape.

Content and Learning:

• Overview Broker Models – Global, Consolidator, Network, Alliances, Independents, Community
• For Each Model – overview financial model, ownership, challenges it creates and behaviours that flow from this
• Wider Broker challenges – overview
• Focus on Brokers and the Hard Market – new business and client retention
• Broker hard market challenges

Learning objectives:

Following this presentation the delegates will be able to:

• Understand the different Broker Models in the UK insurance market
  Understand how these drive differing behaviours in the market and in dealings with Insurers
  Mirrors challenges facing Insurers in retaining close relationships with Brokers

About the speaker:

David Hole ACII – Technical Insurance Trainer

David is an experienced insurance professional with a career spanning 39 years; he has enjoyed wide exposure in the London Insurance Market and elsewhere resulting from his industry-specific training activity.

David is a part-time complaint manager for a Lloyd’s coverholder, as well as a subject matter expert for the Chartered Insurance Institute, authoring and updating modules for the CII computer-based training programme, Broker Assess. His experience includes Head of Claims at Plum Underwriting Ltd, where he was responsible for managing the relationship between insurers and claims third party administrators, handling larger claims received via technical referral processes.

David has been delivering technical insurance training for over 20 years, to a variety of different industry customers in the UK and abroad and provides examination support for clients undertaking CII studies to achieve industry recognised designations. He provides training on many general insurance classes up to at least intermediate level to include motor trade insurance, cyber, marine cargo, commercial property, business interruption, liabilities, construction, engineering, and trade credit. He also delivers more generic underwriting and claims training.

Further information:

A link will be sent via your email address supplied at the time of booking. PLEASE DO NOT share this with anyone else.

Please note that this webinar will be hosted on the Zoom platform which may be restricted by some employers. Members may need to utilise their own personal devices in these circumstances to access the platform.

To view our image and video capture consent statement, please click here.