Webinar - Household insurance policy wordings.
The Insurance Institute of Cardiff invite you to a webinar on; Household insurance policy wordings.
Event Details
Thursday 24th July 2025 12:00 – 13:00
The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you at the time of booking.
About the session:
What causes a market cycle and are we heading into a soft market in 2025?
This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK, takes a plain English view of how the law and the Financial Ombudsman Service interpret household insurance endorsements, conditions, warranties and policy wordings and why it is so important to get this right.
What are endorsements? what are conditions and warranties? why does a breach of condition have to relate to the claim in Personal lines? – all the answers will be explained and made clear by Alan, who will include real life case law to provide additional understanding.
Learning objectives:
Following this presentation the delegates will be able to:
- How household policy wordings are set up and what contract law takes into account in respect of the interpretation of wordings.
- How endorsements operate.
- How the law views insurance policy exclusions, conditions and warranties.
- How the Consumer Rights Act and Unfair Contract Terms Act respond in respect of exclusions, conditions and warranties.
- What is the difference between joint and composite insured and why an underwriter has to be careful covering the latter.
About the speaker:
The Course will be run by Alan Chandler.
Alan has been an operations and project manager in three large global companies. NatWest insurance services, Royal Bank of Scotland insurance group and Allianz. In the last ten years running his own training company he has taken more than 1.000 people to ACII including six people who have achieved the top ACII pass rate in the whole of the UK. He has trained national prize winners in almost all CII subjects, has been a CII examiner and has a pass rate of 96% in cii training. His website is www.alanchandler.co.uk
Further information:
A link will be sent via your email address supplied at the time of booking. PLEASE DO NOT share this with anyone else.
Please note that this webinar will be hosted on the Zoom platform which may be restricted by some employers. Members may need to utilise their own personal devices in these circumstances to access the platform.
To view our image and video capture consent statement, please click here.
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.