Previous events
All previous events
Webinar Event - Trust, Transparency and Visibility: striking the right balance in the workplace
This thought-provoking webinar addresses the key question: is there a link between trust, transparency, visibility and performance? There is a perceived disconnect with some people now working back in the office, whilst others continue to work remotely. The relationship between trust, transparency and visibility is crucial to deliver the best possible levels of performance. An employer needs to adapt their employee engagement to each individual whilst at the same time taking into account operational risks and strategies. It requires a level of transparency between employee and employer and self-discipline irrespective of where the workplace is located.
View event detailsWebinar Event - Credit Hire - The what? When? How and Who?
It has only been around for 30 years or so, but in that time has become one of the most sensitive and polarising subjects in the general insurance market. Depending on your perspective it can solve a perennial problem by keeping vital customers on the road or it can be an expensive and unnecessary luxury, which ultimately has to be paid for by the insuring public. This webinar looks at the development of credit hire, the legalities, and how the current market operates. It also includes some significant case studies and how the concept might develop in the future.
View event detailsWebinar Event - An overview on Professional Indemnity Insurance
This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the Pi market, why the pi market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing. It explores the problems posed by a claims made wording and the difficulty clients have going into retirement without adequate run off cover. The presentation also looks at ensuring the correct limits of indemnity are set.
View event detailsWebinar Event - FCA Business Interruption Test Case – The Judgment
This comprehensive and interactive one-hour webinar will focus on the judgment following the FCA's ground-breaking test case at the High Court. The hearing concluded on 30 July and the judgment was handed down on 15 September. Eight days were spent analysing key policy wordings and individual words and their everyday meanings and this is reflected in the judgment that runs to 162 pages.
View event detailsWebinar Event - Understanding the implications of policy exclusions following Covid-19
We know pretty much the whole market will apply some sort of pandemic exclusion for pandemics/covid-19 or more worryingly the words communicable diseases will be used, this starts bringing all sorts of extra scenarios that will be excluded for clients. Importantly, this will be for liability as well as property and Bi and could leave a policyholder with a lawsuit that is not covered by their insurance policy.
View event detailsWebinar Event - How to maximise opportunities in a Hard Market
There have been hard markets before, there have been recessions before, but never have the two emerged with such force at the same time. Policyholders desperate for savings will be receiving the unwelcome news of significant premium increases.
View event detailsWebinar Event - Changing Employment Trends: The Missed Business Opportunity
During the last twenty years there has never been more changes in employment trends in the UK - yet in many cases the insurance industry has been slow to change. This presentation, delivered by Alan Chandler, who is well known to our members having delivered the highly successful diploma programme to our institute as well as other very well received presentations, will point out the business opportunities that have arisen due to these changing trends and why they have often been missed.
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Novus Webinar - The Thinking Paradox
We overthink or we don't think enough. When we try to focus, we can't. When we want to relax, our mind is too focused. When we need to make a quick decision, we can't and we hold back. When we need to take time to make a decision, we don't and we act impulsively. When are the best decisions made and how can we learn to think or "unthink" when we need to? How can we learn to trust our instincts more? This webinar will explore these fundamental questions, which have even more relevance in the difficult and uncertain times we currently find ourselves in.
View event detailsWebinar Event - What is Negligence?
The session will be run by Clare O’Sullivan and will cover the following learning objectives: • What is meant by the term negligence? • The ingredients of a negligence claim. • Potential remedies. • What steps can be taken to protect myself?
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2020 Dinner - CANCELLED
With regret, due to the ongoing position with Covid 19, we are unable to go ahead with our Annual Dinner rescheduled for September and have taken the decision to cancel.
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Webinar Event - Sales & Service – A New Warning From The FCA
The FCA has now published guidance following their thematic review of the general insurance distribution chain. The FCA concluded that as business models have evolved and distribution chains have become more complex, the potential for customer harm has significantly increased. The FCA has issued an immediate call to action to all general insurance firms. This session we will look at the key findings and recommendations from the FCA´s thematic review and discuss the FCA´s expectations and next steps as set out in the new guidance.
View event detailsWebinar Event - Law of Torts In A Nutshell
All too often we overthink principles of tort law and we get confused by the raft of cases that exist in this area of law. In turn, we confuse ourselves and our customers in the way we explain and apply those principles of law. In this session, we will strip the law of torts back to basics and demistify the confusion. We will learn how to explain the law in a simple and clear way and how to apply the case law to real-life scenarios. Areas that we will examine include:
View event detailsWebinar Event - Motor Fleet Insurance – All you need to know in a nutshell
There are less and less insurance staff specialising in motor fleet insurance meaning that the knowledge of this essential cover is reducing. This webinar is about giving broking and insurer staff and opportunity to learn or refresh their knowledge around motor fleet insurance.
View event detailsWebinar on - Personal Injury Claims – Where Next?
This presentation looks at the background to the current market for injury claims and how it will be affected by the CLA. It predicts the likely consequences for insurers, intermediaries, claimants and the insuring public and takes into account other topical and disrupting factors in the Motor market such as Ogden, general claims inflation and now the dramatic onset of Covid-19. The webinar will be of value to those involved in Motor claims, underwriting, broking or anyone wishing to widen their knowledge of a highly topical and sometimes contentious aspect of general insurance.
View event detailsWebinar Event - How to perfect your LinkedIn Profile
LinkedIn is the ultimate tool when it comes to building and nurturing business relationships - and as we all know first impressions really do count! So let me ask you a question… When did you last take the time to look at your LinkedIn profile? In this webinar, you'll be walked through a 10 point checklist which will allow you to make the most of your LinkedIn profile.
View event detailsWebinar Event - 7 Habits of Highly Effective negotiators In Insurance and the Financial Services Industry
Good negotiation skills are crucial to many different roles within the insurance and financial services sector, and though we may not always realise it, most of our day-to-day work centres around negotiations. That said, little or no formal training is devoted towards these essential skills. This is an interactive and fun session that introduces the key elements of a negotiation process, such as the following:
View event detailsWebinar Event - Motor Insurance - All You Need To Know In A Nutshell
We all purchase motor insurance for ourselves and most brokers place it for their clients in some shape way or form, but how much do we really know about motor insurance. It has become so automated that many broker and insurer staff have forgotten the details of the cover, and some have never even been taught about the coverage, well this is opportunity to refresh and learn about this essential cover.
View event detailsWebinar Event - FCA Business Interruption Test Case
This comprehensive and interactive one hour webinar will focus on the FCA's ground-breaking test case at the High Court. While the full hearing won't begin until 20 July 2020 (and is scheduled to take 8 days) we have already had two days of initial arguments and some of the insurers' counsel have made interesting responses to the issues being raised by the FCA.
View event detailsWebinar - The Art of Disagreement
Disagreements are inevitable and they are often perceived in a negative light. However, through more honest and constructive conversations, a disagreement can be positive and even result in you retaining or winning new business. A culture in which disagreements are seen in a positive way will also encourage creativity and openness. This session will teach you how to recognise the "spark" that leads to a disagreement and then how to manage the interaction towards a positive outcome.
View event detailsWebinar Event - Get Stuff Done- How to do more in less time
This webinar will allow you to learn how to reclaim time. Best practice time management and productivity tips will be discussed that a relevant to everyone from new employees to busy executives. The content is focused on practical techniques that you can use in your personal and professional life immediately.
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