Previous events

All previous events

Breakfast Event on Directors & Officers Liability Insurance

  • Wed 10 May 8:30 am – 9:30 am
  • Clayton Hotel
    • Matthew Owen-James, Zing 365

This course introduces you to Directors & Officers Insurance. It is important to understand the role of a director and officer and how a claim might arise for them so that you can best advise your client. This course aims to take you through the basics of a D&O policy, explaining who it is most suitable for as well as the cover provided and how a claim may look.

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Novus Face-to-Face Event - Invest In Yourself

  • Thu 27 Apr 6:00 pm – 11:00 pm
  • Kapu
    • Jeff Heasman, Insurance Upskill
    • Sean Driscoll, ALS Training

Novus would like to invite you to their first face-to-face event of the year. This free event will be focusing on ‘Investing in yourself’, and the event will consist of professional development, networking and raising your profile. Our guest speakers for the evening include Jeff Heasman from Insurance Upskill and Sean Driscoll from ALS Training. We are also delighted to have Kingsbridge Insurance sponsor the event.

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Online event - Understanding Insurance Claims Handling

  • Thu 27 Apr 12:00 pm – 1:00 pm
    • Alan Chandler

The webinar explores the importance of early notification of claim by the policyholder, what information a claims handler will typically seek and when they will use an outsourcer. The presentation will also explore both the insured and insurers obligations in respect of a claim and why insurers must settle promptly.

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Webinar on The Future of Regulation

  • Thu 20 Apr 12:30 pm – 1:30 pm
    • Kerris Earle, Zing 365

In this 60 minute webinar we will look at up and coming regulation and considerations for the general insurance industry, spotlighting key areas of focus including consumer protection, digital transformation (including data privacy & cyber security), and Environmental, Social & Governance.

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Annual General Meeting 2023

  • Tue 18 Apr 10:00 am – 11:00 am
  • Clayton Hotel

We need you! To get down to our AGM... Your local institute council invites you to attend their 2023 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today.

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Online Event - Policy wordings in Commercial Insurance

  • Wed 12 Apr 12:00 pm – 1:00 pm
    • Alan Chandler

This one-hour webinar, presented by Alan Chandler one of the most popular presenters in the UK, looks to provide a plain English walk through what makes up a commercial insurance policy wording. One of the learnings of the 2020 Bi and Covid-19 court battles is the fact that you ignore the construction of policy wordings at your peril.

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Online Event - Laughing Yourself to Wellness

  • Wed 05 Apr 11:00 am – 12:00 pm
    • Jeff Heasman, Insurance Upskill

People very rarely succeed in something unless they are having fun doing it. This may explain why laughter clubs are popping up in companies, large and small, across the world and why it has been receiving so much coverage in the press in recent years!

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2023 Annual CII Dinner

  • Fri 31 Mar. 6:00 pm
  • Mercure Cardiff Holland House Hotel & Spa

Lisa Winter, President of the Insurance Institute of Cardiff, and the Institute Council are delighted to announce details of our 2023 Annual Dinner, which will take place on Friday 31st March 2023. This year our showcase event will be held at The Mercure Cardiff Holland House Hotel & Spa and we’re sure it will again prove to be the highlight of this year’s Institute calendar. After a challenging few years, this will provide a great opportunity to catch up with old colleagues and meet new members on what promises to be a wonderful evening of delicious food, fine wine and great entertainment.

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Online Event - How to communicate with customers about price rises and other impacts of a hard market

  • Tue 28 Mar 10:00 am – 11:00 am
    • Jeff Heasman, Insurance Upskill

As we enter a hard market, so our conversations with clients become harder. Trying to communicate price rises and potentially narrower cover creates significant challenges, and if not handled well, can significantly impact the relationship with customers not only now but in the future.

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Online Event - FCA GI Consumer Duty and update

  • Wed 22 Mar 10:00 am – 11:00 am
    • Branko Bjelobaba FCII, MIoD

On 25th January 2023 the FCA made it clear that "some firms may be further behind in their thinking and planning for the Duty. This brings a risk that they may not be ready in time, or they may struggle to embed the Duty effectively throughout their business." Their review highlighted three key areas where firms should particularly focus their attention during the second half of the implementation period (to 31 July 2023):-

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Online event - Business Interruption Insurance - all you need to know

  • Tue 21 Mar 12:00 pm – 1:00 pm
    • Alan Chandler

Presented by Alan Chandler, one of the UK's most popular insurance presenters. Alan will take this opportunity to run through how business interruption insurance should be correctly set up. Alan will lift the myths away from Bi and show how, in his easy to understand style, you can get this cover on a correct footing going forward.

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Online Event - Building confidence and shifting your emotional state

  • Tue 14 Mar 10:00 am – 11:00 am
    • Nick Thomas

Many people believe that their emotional state is entirely dictated by external factors over which they have no control. For example, how often do we hear people say, ‘You make me angry/happy/sad’? In the workplace many develop and unconscious strategies that affect their emotional state and significantly affect their performance; typical examples include making telephone calls –particularly cold calls – and presenting or speaking in public. This empowering session shows delegates how to take control of their emotional state, shifting to the best possible state to achieve highly successful outcomes at work and at home.

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Online Event - An overview of Motor Trade insurance

  • Tue 07 Mar 12:00 pm – 1:00 pm
    • Alan Chandler

The presentation, provided by Alan Chandler one of the most popular insurance presenters in the UK, will provide an overview of the main covers for a Motor Trader and show where brokers make mistakes when setting up covers. Alan will explore the background as to why the motor trade market is hardening so badly and why rates will continue to rise. The presentation will also look into how a broker can help clients by getting motor traders to focus more on risk management.

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Online Event - Men's Mental Health

  • Thu 02 Mar 12:00 pm – 1:00 pm
    • Steve Heath

This powerful session looks at mental health through a male lens - focussing on prevention, early intervention and health promotion. The rate of male suicide is alarmingly high: 3 out of 4 suicides in the UK are by men. This session considers how we can work towards a world where men take action to be mentally well, and are supported by those around them; and where men and boys are comfortable having conversations about the big things in life. This session is aimed at men - and at anyone who has men and boys that they care about, and live or work with.

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Online Event - Development of parametric BI solutions – dealing with coverage gaps

  • Tue 28 Feb 11:00 am – 12:00 pm
    • Nick Thomas

This session looks at some of the new BI solutions being developed by parametric insurers

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Online Event - Understanding how insurers calculate a motor fleet rate

  • Wed 22 Feb 12:00 pm – 1:00 pm
    • Alan Chandler

This presentation will look at how Insurers compile a motor fleet history and why brokers need to be aware of the cut off date used. The webinar will explore the way in which underwriters look at fleet claims trends, and how they go about adding in expenses to obtain the quotation they offer your client. Very importantly, the presentation also looks at fleet risk management improvements that could be put in place by a client and why it is so essential that a broker proactively brings these to the attention of an insurer

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Online Event- Women's Mental Health

  • Thu 16 Feb 12:00 pm – 1:00 pm
    • Claire Russell

This powerful session looks at mental health through a female lens - focussing on prevention, early intervention and health promotion. Social and economic factors can put women at greater risk of poor mental health than men. Around one in five women have a common mental health disorder, such as depression and anxiety.

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Webinar on EQUALITY, DIVERSITY AND INCLUSION (ED&I) TRAINING

  • Tue 14 Feb 12:30 pm – 1:30 pm
    • Kerris Earle, Zing 365

At the heart of Equality, Diversity, and Inclusion (ED&I) is treating others fairly and with respect regardless of their differences. In the UK workplaces are becoming more culturally diverse year on year, making ED&I an essential part of all staff training in order to build an open and positive work environment.

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Online Event - Sales prospecting skills - contacting the prospect

  • Mon 06 Feb 10:00 am – 11:00 am
    • Nick Thomas

This session builds on the previous one where we discussed the importance of a multiple touchpoint strategy to connect with prospects. In this session we drill down to look at best practice for each of the key contact areas.

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Online Event - Manufacturing Sector - Insurance Issues & Guidance

  • Tue 31 Jan 11:00 am – 12:00 pm
    • Nick Thoams, Nick Thomas & Associates

This session on manufacturing is the first of a series of sessions looking at sector specific contemporary insurance related issues, and offering practical guidance for dealing with them

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