Managing People by Kevin Hopton
Allianz, Chelmsford
Thursday, 14 January 2016
9:30 am – 4:30 pm (UK time)
By attending this course, delegates will be able to identify:
- Coaching & developing others - Motivating others, role as a coach, coaching styles, GROW coaching process and facilitative coaching skills. Difference between mentoring and coaching. Setting up a coaching/mentoring process.
- Managing performance - The building blocks of performance management, effective recruitment and selection, goal setting/SMART objectives, personal development plans, ways of reviewing performance and feedback skills.
- Using your performance process to drive and increase productivity and results.
- Managing poor performance - Defining causes and impacts of poor performance and conduct, your role and its boundaries, addressing issues, the procedural and legal context, conducting and recording actions and discussions.
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CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
6 hours' CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.