YPG - Insurance Terminology Teasers

This very fun and interactive seminar focuses on archaic terminology frequently used in the insurance industry and offers credible plain English alternatives that participants will discover through some fun word games and quizzes.

The end result will be the start of a glossary of plain language vocabulary that insurance professionals can use to make their writing clearer and more transparent.

Learning Outcomes

By the end of this seminar, participants will be able to:

• recognise frequently used archaic terminology
• identify credible plain language alternatives to archaic terminology
• develop a glossary of plain language vocabulary.

The Trainer

Jeff Heasman is a qualified English language trainer with many years of experience working in the legal and insurance industries. He is a former senior liability adjuster with Crawford and Company and former litigation executive.

Jeff has taught business English and the language of international negotiations to company directors and MBA students in Spain, as well as having been Dean of the Faculty of Law and a lecturer in the law of torts at Cavendish University in Zambia. He has provided training in insurance law and insurance English to some of the world’s most prestigious organisations and has been a tutor in academic and legal English to undergraduate and postgraduate students at Swansea University in the UK.

Jeff has overseen the accreditation and operation of legal English testing centres across Europe, Scandinavia, South America, Asia and Africa. He has also provided in-house seminars to many of the world’s leading insurers and brokers.

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