Previous events
All previous events
Annual General Meeting 2023
We need you! To get down to our AGM... Your local institute council invites you to attend their 2023 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today.
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Hawkins Webinar - The Perennial Problem of Bulk Cargo Liquefaction
Nico’s presentation will answer the following questions: · What is liquefaction? · Which cargoes pose a risk when carried? · How can that risk be mitigated?
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Managing Tricky Conversations - Live Online Zoom Training - Wednesday 26th April - 12 Noon
Join us for this interactive session which will be held on zoom. - We will identify common tricky conversations that take place and negative assumptions that can be made. - We will explore how we can consider alternative perspectives to achieve positive outcomes. - We will break out in groups to put these tools into practice. Please allow up to 90 mins for this session and be ready with your cameras on as we will be working together in groups. We look forward to seeing you!
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Consumer Duty Toolkit - 2 Part Series
This is a 2 part series and so attendees will need to make sure they can attend both sessions. 2 sessions of 1.5 hours CPD each 25/04/2023 at 11.30 - 12:30 27/04/2023 at 11:30 - 12:30 Two key pillars of the new Consumer Duty are consumer understanding and consumer support. With a move towards outcomes-based regulation, the need for a skills toolkit to stay on the right side of the regulation is critically important. During this session, you will learn skills based around: ➢ working in an outcomes-based regulatory environment ➢ communicating in a way that aids accessibility and understanding ➢ checking understanding to facilitate informed decision-making ➢ recognising and handling behavioural biases throughout the customer journey ➢ recognising and dealing with vulnerable customers The session is interactive and includes exercises and simulations that will help you practise the skills learnt and how to evidence outcomes. It is aimed at those working within the UK insurance and financial services industry.
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Hawkins Webinar - Escape of Water: Really a Materials Problem?
Chun Chan will discuss how the fault is often placed on a defective component when an escape of water occurs, and how Hawkins investigates other potential causes to identify the real issue.
View event detailsManufacturing Industry focus
Join Diane Jenkins for this webinar where this session on manufacturing is the first of a series of sessions looking at sector specific contemporary insurance related issues, and offering practical guidance for dealing with them
View event detailsHospitality Industry focus
Join Diane Jenkins for this webinar where this session on Hospitality is another of our series of sessions looking at sector specific contemporary insurance related issues, and offering practical guidance for dealing with them
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Enabling great connection (an introduction to building rapport)
We are very excited to invite you to this interactive session on Zoom where we will be delving into how we can create great connections with others. This session is suitable for all levels of development and is for all CII and PFS Members
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Hawkins Webinar - The Use of Drones to Inspect Fire-Damaged Buildings
This session will look at how drones can overcome the challenges of restricted access and assist in the production of comprehensive illustrated reports.
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Developing Assertiveness Webinar
This course is designed for new managers, leaders and those dealing with people face-to-face and on the phone regularly.
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Womens Forum - Embracing Equity
Bring your lunch or a cupper and join us for this circle style discussion on zoom exploring this years theme for International Women's day. Connect with other PFS and General Insurance members members
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Hawkins Webinar - The Need for Speed: Estimating speed in collision investigations
This session will cover methods in which an expert might estimate vehicle speeds, including a discussion on their reliability and limitations.
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Young Professionals Mixer Event - The Ale House Chelmsford
Join us for a Young Professionals Mixer meet up! Network with like minded young professionals in a casual setting. No need to book but helpful to us if you do so we know that you are coming! First drink and nibbles Free!
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Hawkins Webinar - MEWPs on Construction Sites: A Lower Risk Option
This session will look at the types of Mobile Elevated Working Platforms available including: - training and qualifications required - potential hazards - examples of MEWP related incidents
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An introduction to communicating with NLP
NLP is often described as the study of excellence and is broken down into a range of tools and techniques that enhance our awareness. Learning NLP tools and techniques result in us becoming more effective communicators in life and business and can therefore increase confidence. N= Neuro = The thoughts we think L = Linguistic = The language that we use P = Programming = The behaviours and habits that we have as a result
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Diversity and Inclusion Webinar
We Welcome all members and guest to attend this afternoon webinar via Zoom. We have a fantastic line-up of speakers and we hope that you can join us.
View event detailsWEBINAR - The Civil Liability Act Revisited (Personal Injury Claims England/Wales)
The Civil Liability Act, introduced on 31 May 2021, brought about the biggest changes to RTA personal injury claims procedures in 30 years. Whilst it is still relatively early days, the Act has now had a little time to bed in. The webinar will be of value to those involved in Motor claims, underwriting, broking or anyone wishing to widen their knowledge of a highly topical and fast moving aspect of general insurance.
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