Events
Forthcoming events
INTERMEDIATE BI
Business interruption can be a complex and challenging class of insurance. This course takes an interesting look at the importance of setting sums insured & indemnity periods correctly as well as how the underwriter may view a complex risk. We will look into the settlement of claims. and how recent legal precedent has impacted this insurance. It is a course most suited to those who have experience in the insurance industry and already have a familiarity with Business Interruption insurance.
Tue 09 Jul 12:00 pm – 1:00 pm
Matt Owen-James, Zing365 Ltd
Dealing with vulnerable clients: Ethical Practices in Insurance
In this session we will explore best practices and requirements for dealing with customers with vulnerable characteristics. We will delve into the FCA's guidance, assess the expectations of dealing with vulnerable customers and the link with the Consumer Duty, and gain practical insights in how to deal with vulnerable customers ethically and effectively.
Thu 18 Jul 12:00 pm – 1:00 pm
Kerris Earle, Zing365 Ltd
CPD WEBINAR : Critical BI Insurance Learnings for Brokers (Infinity Reliance Judgement)
One of the most important judgements in recent times relating to BI insurance was made in the Infinity Reliance case, and brokers who fail to change their proceedings risk large Pi claims against them going forward.
This webinar looks to understand how brokers are exposed following this judgement and how to take practical steps to ensure the right procedures to mitigate these exposures. This webinar is a must for all broking staff and has significant relevance for underwriters and claims staff also.
Wed 07 Aug 12:00 pm – 1:00 pm
Alan Chandler, Alan Chandler Training
Challenging for Sales Success (Part 2)
For decades B2B organisations in solution selling have focused their sales approach on understanding client needs and building strong relationships. But research in recent years has clearly established that this is no longer enough, and that the very best salespeople go beyond traditional consultative and solution selling to ‘challenge’ their clients in multiple ways. This session moves on to explore the second and third components of the challenger sales methodology, tailoring for resonance and controlling the sale.
Tue 10 Sep 12:00 pm – 1:00 pm
Nick Thomas, Nick Thomas & Associates
UNDERSTANDING THE PROFESSIONAL INDEMNITY MARKET (INTERMEDIATE)
During this session, we will explore the Professional Indemnity marketplace, and the different policies that are available. This will include some of the key legal remedies, underwriting factors and what should be considered in a wording for this class of business.
Mon 16 Sep 12:00 pm – 1:00 pm
Matt Owen-James, Zing365 Ltd
CPD WEBINAR: How to demonstrate and develop credibility
There are situations in business where we need to demonstrate your credibility or personal impact.
This gives clients, prospects, stakeholders, colleagues and senior staff more confidence in your
abilities. In this virtual workshop Susan shares key characteristics of credibility and how to use it in an
authentic way in business conversations. You will also build your awareness of how your presence and
confidence plays a role in credibility, even when you are not speaking.
Wed 18 Sep 12:30 pm – 1:30 pm
Susan Heaton-Wright, Superstar Communicator
Previous events
2024 IIC&G CHARITY GOLF DAY IN AID OF CARING FOR COMMUNITIES AND PEOPLE (CCP)
IIC&G is pleased to confirm that its 7th Annual Charity Golf Day will go ahead on Thursday 20th June 2024 in aid of our new charity partner, Caring for Communities and People (CCP). We are aiming to get 100 golfers signed up to achieve our 2 tee start and the event will again be held at Brickhampton Golf Club in Churchdown.
Thu 20 Jun 9:30 am – 6:00 pm
Brickhampton Golf Club
Cultivating Compliance Confidence: Navigating Regulatory Supervision
In this one-hour webinar we explore essential aspects of FCA (Financial Conduct Authority) compliance in the UK. The session is aimed to empower general insurance professionals with the knowledge and confidence to navigate regulatory supervision effectively. We will explore the regulatory & supervisory framework, the regulators powers, records & reporting as well of the role of a firm's compliance culture & responsibility.
Tue 18 Jun 12:00 pm – 1:00 pm
Kerris Earle, Zing365 Ltd
Consumer Duty update + new rules on Multi-occupancy insurances
The session will cover the above two updates and also the new rules that are effective from 1 January 2024 on multi-occupancy buildings insurances following intervention by the government – these new rules impact over 5 million leaseholders who are defined as stakeholders and firms have to act in their best interests. Insurers and brokers will also need to provide information about policies to leaseholders, including details of all remuneration and placement. We will also cover the Leasehold and Freehold Reform Act which has banned commission sharing.
Wed 12 Jun 12:00 pm – 1:00 pm
Branko Bjelobaba FCII,MIoD,
SELF CARE 101 - TIPS TO SUPER CHARGE YOUR SELF-CARE
Healthy, helpful personal coping strategies are absolutely fundamental to health, happiness and success at work. This empowering session helps you to develop some powerful self-help strategies to manage stress, boost resilience and protect overall health and wellbeing.
Through group discussion, activities and exercises, attendees will identify areas in their lives where more self-help would be beneficial, and will take away some practical ways to be intentional in developing healthy self-care practices.
Tue 11 Jun 12:00 pm – 1:00 pm
Steven Heath, MHIB
Consultative Selling - Elevating Broker Strategies
Consultative selling is an approach to sales where the focus is on understanding the customer's specific needs and providing tailored solutions to address those needs. It involves active listening, asking probing questions, and engaging in meaningful conversations to build trust and deliver value to the customer. The aim of this course is to provide you with the skills, knowledge and philosophy on how to effectively implement consultative selling techniques to create long-lasting, mutually beneficial relationships with clients and increase sales success
Wed 05 Jun 12:00 pm – 1:00 pm
Matt Owen-James, Zing365 Ltd
UNDERSTANDING SUICIDE
Suicide affects us all, directly or indirectly, and it is important that we normalise conversations about suicide. This empowering session explores the complexity of suicide and breaks down
some of the stigma that surrounds it.
Tue 04 Jun 12:00 pm – 1:00 pm
Jay Unwin, MHIB