CPD WEBINAR: Credit Hire. The What When How and Who

IIC&G is pleased to welcome back our good friend Bernard Thornton FCII, a Chartered Insurance Practitioner who is presenting this webinar on Credit Hire and we welcome all members & guests to attend this lunch time webinar, via Zoom.

It has only been around for 30 years or so, but in that time credit hire has become one of the most sensitive and polarising subjects in the general insurance market.

Depending on your perspective it can solve a perennial problem by keeping vital customers on the road or it can be an expensive and unnecessary luxury, which ultimately has to be paid for by the insuring public.

This webinar looks at the development of credit hire, the legalities, and how the current market operates. It also includes some significant case studies and how the concept might develop in the future.

Learning Objectives

At the end of this event, members will be able to identify and understand:

• The background and development of the credit hire market;
• Important test cases which have steered its operation;
• The ABI General Terms of Agreement and how it works in practice;
• The approach to replacement vehicles by different players;
• Ideas for client communication.

About the speaker:

Bernard Thornton spent much of his career in the company market, culminating in the role of North East Regional Manager for a major insurer. He then set up a Motor Claims Management business from scratch, before merging it into Active Claims Solutions, where he was Sales Director until retirement in March 2019.

Over a lengthy career he has worked in Motor Claims for both defendant and claimant, with specialisation in personal injury, credit hire and legal expenses. Seeking to disseminate his wide knowledge of these subjects and to put something back into the insurance business, he delivers lectures and training sessions to insurance businesses and local Insurance Institutes.

Bernard has served as President of the Insurance Institute of Leeds on 2 occasions, was a member of the CII’s Representative Council and maintains an active membership of Leeds Institute as Vice President and Dinner Secretary.

His recent retirement allows Bernard more opportunities to enjoy his many sporting interests and a family which now includes 3 grandchildren. He enjoys walking, is a cricket umpire and a commentator for Leeds Hospital Radio Sport.

The webinar will be held via Zoom from 1230pm to 1.30pm on Wednesday 20th October 2021

Upon booking a place you will be sent a booking confirmation but joining instructions will not be emailed to you until shortly prior to the event.

Any questions please contact Education Lead simon.mcgill@ecclesiastical.com