Forthcoming events
All forthcoming events
CPD WEBINAR: The Changing Ogden Rate
Highly topical – how liability rates will significantly fall in 2025 due to the recent Ogden rate reduction. We welcome back Alan Chandler to deliver this key technical webinar for 2025.
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CPD WEBINAR: High Net Worth Insurance - Customer Expectations and Market Segmentation
Dealing with wealthier customers can present greater challenges than many others. This workshop explores what the financial services industry considers to be a high-net-worth customer, and how the insurance industry has expanded this definition to include sufficient potential customers to warrant development of tailor-made products. We will examine their expectations of the product and service as well as considering how over recent decades the household market has segmented. We will also link this to conduct risk considerations.
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CPD WEBINAR: Leadership In Insurance
Leadership and motivation in the insurance market This presentation will look from an insurance perspective at the key areas of leadership and motivation. The topics covered will be: To look at what motivates an insurance team and its members To evaluate the attributes of a successful team To practice performance management and appraisal of a team To look at how the management concepts put forward by Hertzberg apply in insurance To explore leadership in insurance This presentation is appropriate for all members. Underwriters, claims staff, brokers, Loss Adjusters, IFA’s and anyone else who employs staff.
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CPD WEBINAR : Handling Price Objections
Insurance is one of those things that people buy because they need it. A budget will be set in their minds, and they will want it as cheap as possible. Sometimes, the price of the product may not meet their expectations, resulting in objections. During this course, we will be looking at strategies for overcoming objections when they are presented by the purchaser. In today’s climate, price has become the forefront on most people’s minds. We will be exploring commonly raised objections and provide the skills needed to help determine whether an objection is a genuine concern. Finally, the course discovers how to approach the objection in a way to overcome it.
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CPD WEBINAR: Reviewing Contracts for their Insurance Implications
This session is an excellent opportunity for delegates to better understand a service that is often requested by clients. The session explores the main issues typically found in contracts from both a broker and insurer viewpoint
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CPD WEBINAR: High Net Worth Insurance - Product Differentiation
This workshop examines various cover extensions and discusses the merits or otherwise of each. Suitable for anyone who is new to dealing with HNW customers as well as anyone seeking to refresh their understanding in this area
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CPD WEBINAR: Lesser Known Leadership Skills
Lesser known leadership skills: become a RARE Leader Business can be highly competitive, so possessing unique skills and abilities as a leader, will help you to stand out from others, and open up new doors of opportunity for you. In this interactive and informative webinar with Michael from Kataholos, you will learn lesser known leadership skills, which can give you a unique edge. You will learn: 1. How recognition can build loyalty 2. How affirmation can build trust 3. How responsiveness can generate results 4. How empathy can develop robust, intimate relationships 5. You will also get the chance to engage with real life application scenarios to practise applying these lesser known leadership skills
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ANNUAL DINNER 2025
Join us for an unforgettable evening with the 1st Call Singing Waiters including a 3 course dinner and after dinner entertainment from the excellent Tommy and the Fuse.
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CPD WEBINAR: Neurodiversity
In this one-hour webinar, we explore the significance of understanding and embracing neurodiversity within the workplace. We begin by defining neurodiversity and highlighting its importance in creating an inclusive work environment. We discuss legal and ethical considerations, such as the Equality Act 2010 and the duty to make reasonable adjustments, to ensure compliance and support for neurodivergent individuals. We provide strategies for creating an inclusive work environment, including training initiatives, flexible policies, and support networks.
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CPD WEBINAR: Powerful Report Writing
Business report writing and business communication is an essential skill for decision making; business development and expansion. Using elements of the Superstar Communicator™ methodology, we share how to construct business communication; highlighting the most important information; focused information, calls to action and conclusions. We will focus on written and spoken communication. This is a vital skill to develop as a leader; to influence and aide decision making.
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CPD WEBINAR: Emotional Intelligence in the Age of AI
This session explores the growing importance of emotional intelligence in a workplace increasingly influenced by AI, focusing on developing uniquely human skills that complement AI capabilities.
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CPD WEBINAR: THE SCIENCE OF HAPPINESS AT WORK: POSITIVE PSYCHOLOGY IN PRACTICE
This session introduces key concepts from positive psychology and explores practical applications for increasing happiness, engagement, and fulfilment in the workplace.
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CPD WEBINAR: Getting to Know Your Inner Critic
This session will explore the role of the inner critic, what it is, and what can be done to reduce the negative impact of the inner critic on mental health and wellbeing. Participants will leave the session with some practical tools and techniques to help them to manage their inner critic and to thrive both at home and at work.
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2025 IIC&G GOLF DAY FOR GREAT WESTERN AIR AMBULANCE CHARITY
IC&G is pleased to confirm that its 8th Annual Charity Golf Day will go ahead on Thursday 24th July 2025 in aid of our new charity partner, Great Western Air Ambulance Charity (GWAAC) . We are aiming to get 100 golfers signed up to achieve our 2 tee start and the event will again be held at Brickhampton Golf Club in Churchdown.
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