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This month
CPD WEBINAR: The Impact of the Insurance Market Cycle
The course looks at how the insurance cycle moves and the influences the transition between hard and soft markets. As well as looking at the progress of the insurance cycle, the course will help you determine the difference between hard and soft markets, and what that means to all stakeholders involved. Finally, this one-hour course will help you determine how you thrive in a hard market, with looking at tips to handle price objections, and be able to explain the key factors in today’s climate.
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SOCIAL: London Christmas Shopping Trip
IICG are delighted to offer members and their families, subsidised coach travel to central London for Christmas shopping on Saturday 7th December 2024. The cost of this is just £20 per person. To avoid missing out on this fantastic trip at this reduced price, book now!
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CPD WEBINAR : Claims Handling
This webinar delivered by Alan Chandler one of the leading presenters in the UK, looks at what a claims handler would look for in the event of a claim. The webinar explores the importance of early notification of claim by the policyholder, what information a claims handler will typically seek and when they will use an outsourcer. The presentation will also explore both the insured and insurers obligations in respect of a claim and why insurers must settle promptly.
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CPD WEBINAR: Motor Insurance Overview
We all purchase motor insurance for ourselves and most brokers place it for their clients in some shape way or form, but how much do we really know about motor insurance. It has become so automated that many broker and insurer staff have forgotten the details of the cover, and some have never even been taught about the coverage, well this is opportunity to refresh and learn about this essential cover.
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SOCIAL : IICG Annual Quiz
The IICG Annual Quiz returns for 2024 at a new venue! The ticket includes a meal and quiz entry. Places are limited so book now to avoid disappointment. *Please note, the deadline for booking your team is Wednesday 13th November.
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CPD WEBINAR: Building a rapport in a hybrid world
Good rapport is essential in both our business and personal lives. But how do we build rapport when we lack real face to face interaction? What are the challenges to building rapport in the virtual world, and how do we adjust to mitigate these challenges and to grasp the opportunities?
View event detailsCPD WEBINAR: Introduction to Parametric Insurance
This course offers an in-depth exploration of parametric insurance within the UK insurance landscape. Participants will gain a comprehensive understanding of the principles, applications, and advantages of parametric insurance, focusing on its relevance and implementation in the UK market. You will explore the nuances of parametric insurance products, their mechanisms, and their role in providing efficient and rapid risk coverage in various sectors.
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CPD WEBINAR: The Power of Listening
‘Nature hath given [us] one tongue but two ears, that we may hear from others twice as much as we speak.’ Epictetus [Ancient Greek philosopher]. Many of us merely ‘hear’ and fail to really ‘listen’. Effective listening can have a profound effect on all our interpersonal relationships at work and home. In this session Nick Thomas brings together his expertise from the worlds of sales and coaching to help improve awareness of the importance of effective listening, and some key skills and tools to improve performance in multiple different environments.
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CPD WEBINAR: Leadership Communication Skills
We are delighted to welcome Victoria Rennoldson from Culture Cuppa to our panel of speakers. This webinar forms part of our leadership focussed sessions and in tandem with the other leadership webinars will enable delegates to develop their leadership and communication skills.
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CPD WEBINAR: Why Underinsurance in Home Contents is so prevalent
Underinsurance is a major issue in the industry – many reports suggest that around 2/3 of homes are underinsured. Unfortunately, the same is often true for the contents in those homes. Why is this, and what can insurers and brokers do about it?
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CPD WEBINAR: Understanding and addressing client buying influences
How often do we lose an existing account, or fail to win a sales pitch despite having what we think is clearly the best proposition? The most common reason that this happens is that we fail to identify, understand, and address the decision making dynamic and wider buying influences at our prospect or client. This session demonstrates a step-by-step methodology to make sure you cover all the bases and are not left scratching your head after another unexplained failure.
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CPD WEBINAR: Farm Insurance Essentials
The farming and agriculture industry has quite a unique requirement when it comes to insurance. There is material damage, livestock, farming equipment, various degrees of liability, environmental facts, the list goes on! The purpose of this course is to get an understanding of the risks associated with this industry, and how insurance policies provide the cover.
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CPD WEBINAR: Staff Appraisals In the Insurance Industry
It is becoming increasingly difficult for Insurers, brokers, loss adjusters and IFA’s to recruit and retain quality staff. The reality is that at the moment the demand for qualified experienced quality staff in insurance far exceeds the availability of these staff in the marketplace, and so undertaking a great staff appraisal process is vital in ensuring you retain and motivate your staff.
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CPD WEBINAR : Closing the deal - objection handling and closing [75-minute session]
In the same way that many salespeople experience ‘call reluctance’, many others fail to ask for the business, or to have appropriate strategies to deal with objections when they do. This session explores how the work you do earlier in the process can make it easier for yourself by minimising objections and creating an ‘easier close’. We then explore how to handle objections when they do arise, and how to help secure the final close.
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CPD WEBINAR: Sales Prospecting Skills- building a quality pipeline
Having established our Ideal client Profile [ICP], this session looks at how we can generate target leads in a way that overcomes the challenges of the new hybrid workplace.
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CPD WEBINAR: Lloyds and the London Market
This course looks into the London Market and just how Lloyd’s is positioned within it. We look at the operation of Lloyds, its stakeholders and its place within the global insurance market.
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CPD WEBINAR: Storytelling for Business
Using stories in our communication: whether it be speaking, written or using social media, is a powerful way to engage and influence your audience. In this virtual masterclass, Susan will show you how to use this powerful communication capture the attention of others and to motivate them to take action.
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CPD WEBINAR : Sales Processes, Planning and Pipeline Management
There are many factors that can contribute to successful sales outcomes. We often think that top salespeople are successful because of their confidence and ease when in meetings or presentations, their ability to communicate, articulate, influence, and persuade. However, research shows that good planning and processes are key to successful sales outcomes. This session shows you how.
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CPD WEBINAR: How to demonstrate and develop credibility
There are situations in business where we need to demonstrate your credibility or personal impact. This gives clients, prospects, stakeholders, colleagues and senior staff more confidence in your abilities. In this virtual workshop Susan shares key characteristics of credibility and how to use it in an authentic way in business conversations. You will also build your awareness of how your presence and confidence plays a role in credibility, even when you are not speaking.
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CPD WEBINAR: UNDERSTANDING THE PROFESSIONAL INDEMNITY MARKET (Intermediate)
During this session, we will explore the Professional Indemnity marketplace, and the different policies that are available. This will include some of the key legal remedies, underwriting factors and what should be considered in a wording for this class of business.
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