Previous events

This month

CPD WEBINAR: Powerful Report Writing

  • Wed 26 Mar 12:30 pm – 1:30 pm
    • Susan Heaton-Wright, Superstar Communicator

Business report writing and business communication is an essential skill for decision making; business development and expansion. Using elements of the Superstar Communicator™ methodology, we share how to construct business communication; highlighting the most important information; focused information, calls to action and conclusions. We will focus on written and spoken communication. This is a vital skill to develop as a leader; to influence and aide decision making.

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SOCIAL: Pottery Painting

  • Thu 20 Mar 6:00 pm – 8:00 pm
  • Paint It Yourself Pottery Co

We are delighted to offer our members a chance to network whilst creating your very own masterpiece! Painting is a great way for people to relax and promote team wellbeing. This unique event will give everyone the chance to get to know each other a little more, and have fun together.

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ANNUAL DINNER 2025

  • Fri 07 Mar – Fri 07 Mar
  • Manor by the Lake

Join us for an unforgettable evening with the 1st Call Singing Waiters including a 3 course dinner and after dinner entertainment from the excellent Tommy and the Fuse.

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CPD WEBINAR: Women in Leadership

  • Wed 05 Mar 12:30 pm – 1:30 pm
    • Susan Heaton-Wright, Superstar Communicator

The latest in our leadership series focuses on Women in Leadership, brought to you by Susan Heaton-Wright.

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CPD WEBINAR: Lesser Known Leadership Skills

  • Tue 04 Mar 12:00 pm – 1:00 pm
    • Michael Quigley, Kataholos

Lesser known leadership skills: become a RARE Leader Business can be highly competitive, so possessing unique skills and abilities as a leader, will help you to stand out from others, and open up new doors of opportunity for you. In this interactive and informative webinar with Michael from Kataholos, you will learn lesser known leadership skills, which can give you a unique edge. You will learn: 1. How recognition can build loyalty 2. How affirmation can build trust 3. How responsiveness can generate results 4. How empathy can develop robust, intimate relationships 5. You will also get the chance to engage with real life application scenarios to practise applying these lesser known leadership skills

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All previous events

CPD WEBINAR: High Net Worth Insurance - Product Differentiation

  • Thu 20 Feb 12:00 pm – 1:00 pm
    • David Hole, Nick Thomas & Associates

This workshop examines various cover extensions and discusses the merits or otherwise of each. Suitable for anyone who is new to dealing with HNW customers as well as anyone seeking to refresh their understanding in this area

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CPD WEBINAR: Reviewing Contracts for their Insurance Implications

  • Tue 18 Feb 12:00 pm – 1:00 pm
    • Nick Thomas, Nick Thomas & Associates

This session is an excellent opportunity for delegates to better understand a service that is often requested by clients. The session explores the main issues typically found in contracts from both a broker and insurer viewpoint

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CPD WEBINAR : Handling Price Objections

  • Mon 17 Feb 12:00 pm – 1:00 pm
    • Matt Owen-James, Zing365

Insurance is one of those things that people buy because they need it. A budget will be set in their minds, and they will want it as cheap as possible. Sometimes, the price of the product may not meet their expectations, resulting in objections. During this course, we will be looking at strategies for overcoming objections when they are presented by the purchaser. In today’s climate, price has become the forefront on most people’s minds. We will be exploring commonly raised objections and provide the skills needed to help determine whether an objection is a genuine concern. Finally, the course discovers how to approach the objection in a way to overcome it.

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CPD WEBINAR: Leadership In Insurance

  • Tue 11 Feb 1:00 pm – 2:00 pm
    • Alan Chandler, Alan Chandler Training

Leadership and motivation in the insurance market This presentation will look from an insurance perspective at the key areas of leadership and motivation. The topics covered will be:  To look at what motivates an insurance team and its members  To evaluate the attributes of a successful team  To practice performance management and appraisal of a team  To look at how the management concepts put forward by Hertzberg apply in insurance  To explore leadership in insurance This presentation is appropriate for all members. Underwriters, claims staff, brokers, Loss Adjusters, IFA’s and anyone else who employs staff.

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CPD WEBINAR: High Net Worth Insurance - Customer Expectations and Market Segmentation

  • Thu 06 Feb 12:00 pm – 1:00 pm
    • David Hole, Nick Thomas & Associates

Dealing with wealthier customers can present greater challenges than many others. This workshop explores what the financial services industry considers to be a high-net-worth customer, and how the insurance industry has expanded this definition to include sufficient potential customers to warrant development of tailor-made products. We will examine their expectations of the product and service as well as considering how over recent decades the household market has segmented. We will also link this to conduct risk considerations.

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CPD WEBINAR: The Changing Ogden Rate

  • Mon 03 Feb 12:00 pm – 1:00 pm
    • Alan Chandler

Highly topical – how liability rates will significantly fall in 2025 due to the recent Ogden rate reduction. We welcome back Alan Chandler to deliver this key technical webinar for 2025.

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CPD WEBINAR: Developing Future Leaders

  • Tue 28 Jan 12:00 pm – 1:00 pm
    • Michael Quigley, Kataholos

Developing Future Leaders In this interactive and informative website with Michael, you will gain a chance to develop yourself, as a future leader, in this crucial part of your leadership journey. You will learn: 1. 5 essential leadership elements that you can put in place- building a team, personal wellbeing, organisational dynamics, celebrating success and managing change 2. 3 essential skills you can cultivate to grow as a future leader 3. Practical leadership scenarios that you can engage with, to gain insights from

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CPD WEBINAR: Loving Leadership

  • Tue 21 Jan 12:00 pm – 1:00 pm
    • Michael Quigley, Kataholos

Loving Leadership- the world is ready for a new kind of Leader In this interactive and informative webinar with Michael from Kataholos, he will take you through his unique model of leadership, Loving Leadership. You will learn: 1. What the Loving Leadership Model is and why it is so crucial for our world today 2. The 6 beliefs of a Loving Leader, which you can add into your life 3. How applying it can generate results for you and your business, based on his success applying it with his business, Kataholos

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CPD WEBINAR: EXAMINATION TECHNIQUES

  • Fri 17 Jan 9:30 am – 12:30 pm
    • Alan Chandler, Alan Chandler Training

This three-hour workshop (which will include a break) will aid all those who are taking CII or PFS examinations. It is a generic overview delivered by Alan Chandler, who is one of the most popular insurance presenters in the UK, and who has been both tutor and examiner for many different CII subjects.

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CPD WEBINAR: Servant Leadership

  • Tue 14 Jan 12:00 pm – 1:00 pm
    • Michael Quigley, Kataholos

Servant leadership: a unique model for emotionally intelligent, robust and productive relationships In this interactive and informative webinar with Michael from Kataholos, you will gain a valuable insight into how Robert Greenleaf’s Servant Leadership model can help you.

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CPD WEBINAR: The Impact of the Insurance Market Cycle

  • Thu 12 Dec 12:00 pm – 1:00 pm
    • Matt Owen-James, Zing365

The course looks at how the insurance cycle moves and the influences the transition between hard and soft markets. As well as looking at the progress of the insurance cycle, the course will help you determine the difference between hard and soft markets, and what that means to all stakeholders involved. Finally, this one-hour course will help you determine how you thrive in a hard market, with looking at tips to handle price objections, and be able to explain the key factors in today’s climate.

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SOCIAL: London Christmas Shopping Trip

  • Sat 07 Dec 8:00 am – 6:00 pm
  • Benefact House

IICG are delighted to offer members and their families, subsidised coach travel to central London for Christmas shopping on Saturday 7th December 2024. The cost of this is just £20 per person. To avoid missing out on this fantastic trip at this reduced price, book now!

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CPD WEBINAR : Claims Handling

  • Mon 02 Dec 12:00 pm – 1:00 pm
    • Alan Chandler, Alan Chandler Training

This webinar delivered by Alan Chandler one of the leading presenters in the UK, looks at what a claims handler would look for in the event of a claim. The webinar explores the importance of early notification of claim by the policyholder, what information a claims handler will typically seek and when they will use an outsourcer. The presentation will also explore both the insured and insurers obligations in respect of a claim and why insurers must settle promptly.

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CPD WEBINAR: Motor Insurance Overview

  • Thu 28 Nov 12:00 pm – 1:00 pm
    • Alan Chandler, Alan Chandler Training

We all purchase motor insurance for ourselves and most brokers place it for their clients in some shape way or form, but how much do we really know about motor insurance. It has become so automated that many broker and insurer staff have forgotten the details of the cover, and some have never even been taught about the coverage, well this is opportunity to refresh and learn about this essential cover.

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SOCIAL : IICG Annual Quiz

  • Wed 27 Nov 6:30 pm – 10:00 pm
  • Brickhampton Golf Club

The IICG Annual Quiz returns for 2024 at a new venue! The ticket includes a meal and quiz entry. Places are limited so book now to avoid disappointment. *Please note, the deadline for booking your team is Wednesday 13th November.

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