Successful Remote Teams
• Outline pros and cons of remote working on performance and wellbeing • Structured engagement approach with employees – time, availability and use of appropriate platforms • Rules of engagement and boundaries • Structure and facilitation of remote team social activity/interaction • Emotional support – skilled questioning and active listening • Research on emotional intelligence – team takes cues from leader. • Establishing a ‘high performance state’ • Setting up your virtual workspace • Managing your wellbeing in the virtual space
Nick offers a unique combination of skills in the UK insurance training sector – an industry sales specialist and a professional coach and trainer.
He was a highly successful sales producer in the UK broking market before progressing into regional and then national sales leadership roles.
He is a highly trained consultative sales specialist, and his experience includes a secondment with a major management consultant to design a best practice sales process.
Understand the challenges for remote workers and for their managers in terms of physical and mental wellbeing and performance
Understand the research on the effects of remote working in these areas
Understand some important structures and frameworks to support remote workers
To provide some skills for managers in interacting with their remote team
To provide guidance and skills to remote workers on how to set themselves up to avoid the negative impact of remote working and to maximise productivity
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.