CII Mailing Preferences – Future System Updates

The Chartered Insurance Institute is transitioning to a new customer and member relationship management system as part of our commitment to improving the way we deliver value for our members and learners.

This includes implementing a new communications platform and we have taken this opportunity to re-design our customer preferences. We will notify you once the new platform is live and would then recommend you review your preferences and interest areas to ensure they still align with your requirements.

Current members do not need to take any action right now. Members will automatically be enrolled or re-enrolled in The Journal, CPD and Local Institute communications which are considered core to your membership. If members do not wish to receive these communications, they will need to unsubscribe after the system migration. If members choose not to receive marketing communications, they may still receive contractual communications relating to membership, qualifications, event bookings and voting rights, as well as operational notifications relating to the Chartered Insurance Institute.

The CII will no longer be offering paper-based communications. Please ensure you keep your email address current by reviewing your details on MyCII/MyPFS

If you have any questions or need assistance, please contact the CI Customer Service team. More information on the upcoming CII system outages is available here.