The Service sector – insurance issues/solutions

Chris Abram ACII, F Inst. SMM – technical insurance trainer

Chris is an insurance and financial services professional with over 40 years experience in the industry, covering training, sales & underwriting. For the last 15 years he has been a full-time training consultant, working with groups and individuals to develop their technical, compliance and sales skills. This includes preparation for the various levels of CII qualifications. His experience includes time as a technical consultant on a local, Government-sponsored, insurance apprenticeship scheme; and in the implementation of a compliance-training project with a major UK bank. Chris is an Associate of the Chartered Insurance Institute [ACII], and a Fellow of the Institute of Sales & Marketing Management (F Inst. SMM) He is capable of a broad spectrum of high quality training, but has particular specialism in Property, Business Interruption, Liability, and Packages.

Nick Thomas & Associates provides up to the minute training and coaching solutions with a particular focus on the challenges of the modern insurance professional, across sales, communication, and soft skills; technical insurance; customer service; management and leadership; performance, resilience, and health. Nick Thomas partners with handpicked Associates, selected for their subject matter expertise, allied to first class training skills. All training programmes are designed specifically to align to client needs and delivery overseen by Nick Thomas. Clients include major insurers and brokers, a major global Insurer ‘broker proposition’, broker network groups, insurance recruitment consultants, MGAs, Mutuals and local insurance institutes across the country.