Forthcoming events

This month

Summer BBQ Experience - plus an overview of mental health and wellbeing, with a focus on supporting others in the workplace

  • Thu 04 Jul 6:00 pm – 10:30 pm
  • Harbour Hotel - Guildford
    • Jen Clay

Join us for our Summer BBQ Experience! They'll be a presentation providing an overview of mental health and wellbeing, with a focus on supporting others in the workplace, that is relevant to everyone. This will be followed by amazing food as well as outdoor games and Live Entertainment from 7pm to 10.30pm, along with great opportunities to network…all protected from any inclement weather!

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Financial Stress & Mental Health

  • Wed 10 Jul 10:00 am – 11:00 am
  • Online
    • Jay Unwin, Mental Health in Business

Financial strain is recognised as being one of the key stress factors for adults, and it can be a major risk factor for poor mental health. It is not uncommon for people to neglect their mental health, specifically when they are experiencing financial stress. This can lead to significant problems in the long term and even worsen the existing financial stress. In this session, we will explore the relationship between financial stress and health - and attendees will leave with practical tools to help them combat financial stress, and stay well.

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The Legal Principles of Insurance

  • Thu 11 Jul 1:00 pm – 2:00 pm
  • Online

This webinar will provide a plain English overview of the main legal principles of insurance, which are: 1. Insurable interest 2. Proximate cause 3. Indemnity 4. Subrogation 5. Contribution 6. The duty not to misrepresent/ Fair presentation of risk All staff working in the insurance industry should have a practical working knowledge of these principles and this one-hour webinar will provide the practical knowledge of these very important pillars that underpin our industry.

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The Power of Storytelling

  • Fri 19 Jul 12:00 pm – 1:00 pm
  • Online
    • Nick Thomas

Storytelling has been an essential and dominant aspect of human communication from the dawn of our evolution. This session draws on findings in neuroscience and psychology to explain why it is so powerful across multiple fields including leadership, organisational culture, learning and sales, and how we can leverage this knowledge with specific application to sales and client engagement.

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The Insurance Poverty Premium: what is it and what must insurers and brokers do right now?

  • Tue 23 Jul 12:30 pm – 1:30 pm
  • Online
    • Jeff Heasman

The poverty premium results in the financial exclusion of people on low incomes and/or in vulnerable circumstances. With the issues of financial inclusion and fair value very high (and rightly so) on the FCA´s agenda, as well as the issue of the poverty premium in insurance receiving a great deal of parliamentary scrutiny, it is important that insurers and brokers understand what exactly the poverty premium is and what they must do right now!

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Vulnerable Customers

  • Wed 24 Jul 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler

Alan Chandler, Chartered Insurer, will look at how firms have been treating customers unfairly including some disturbing case studies. The presentation will include how the FCA define vulnerable customer, the measures all firms are expected to put in place and how the requirements on all firms are changing to make sure the most vulnerable are protected going forward. This continues to be a hot topic for the regulator and failure to comply leaves firms open to disciplinary measures from the regulator.

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All forthcoming events

Joint Learning and Development (CPD) Conference

  • Thu 17 Oct 8:45 am – 4:00 pm
  • Lingfield Park Resort

Our annual Learning and Development Conference takes place on Thursday 17 October and is once again hosted jointly by the Insurance Institute of Sussex and North Downs Insurance Institute. Delivering 5 hours of quality CPD, the event will be of interest to all general insurance professionals and will cover the following range of topics: - artificial intelligence - brokers' professional indemnity insurance - cyber - emerging climate risks and opportunities - modern marine risks - terrorism

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