Previous events
This month
A review of the last year and the year to come in insurance and financial services-What the world of wine can teach us!’
There are lots of parallels between the world of wine and the past year in insurance and financial services. There are also some lessons that we can take from the world of wine in terms of how we can harness potential for the year to come, based on predicted trends. In this fun and engaging session, Jeff will combine his knowledge and experience operating a wine business in Spain, together with his knowledge and experience of providing training to insurance and financial services firms across the world, to provide a review of the last year and discuss likely trends for the year ahead. 5 wines will be used for tasting to illustrate and bring to life the review of 2024 and predicted trends for 2025.
View event details
Women's Mental Health
This powerful session looks at mental health through a female lens - focussing on prevention, early intervention and health promotion.
View event details
Eliminating Procrastination
Learn how to beat procrastination and increase your productivity.
View event details
Generative AI Tools: how they are shaping the way advice is given and how customers are responding
In this webinar, we will explore exactly what generative AI is and isn´t, how it is being used now, how it may be used in the future, and the potential benefits and pitfalls for companies and customers.
View event details
Artificial Intelligence: a diversity and inclusion ticking time-bomb?
In this webinar, we will explore the issues of how AI potentially impacts issues of diversity and inclusion in both our internal and external relationships and what we need to be doing now with this ticking time-bomb!
View event detailsAll previous events
Getting to Know Your Inner Critic
This session will explore the role of the inner critic, what it is, and what can be done to reduce the negative impact of the inner critic on mental health and wellbeing.
View event details
Critical business interruption insurance learnings for brokers following the Infinity Reliance judgement
This webinar, looks to understand how brokers are exposed following this judgement and how to take practical steps to ensure the right procedures to mitigate these exposures.
View event details
Joint Learning and Development (CPD) Conference
Our annual Learning and Development Conference takes place on Thursday 17 October and is once again hosted jointly by the Insurance Institute of Sussex and North Downs Insurance Institute. Delivering 5 hours of quality CPD, the event will be of interest to all general insurance professionals and will cover the following range of topics: artificial intelligence; brokers' professional indemnity insurance; modern marine risks; terrorism; cyber; emerging climate risks and opportunities
View event details
Can We Trust AI in Insurance?
The issues of digital trust and responsible AI are amongst the most important issues facing the insurance industry. But what do we mean by digital trust and responsible AI? How does trust manifest itself in an increasingly digital and automated world?
View event details
Managing Stress & Avoiding Burnout
There is considerable evidence that high levels of persistent stress, can lead to mental ill-health, reduced performance at work and more absenteeism.
View event details
Influence and impact through Constructive conversations
Research shows that diverse groups perform better than homogenous ones. Yet by its very nature diversity is often a trigger for conflict and stress. So how do you create an environment where it is “safe” for everyone to speak up?
View event details
Resilience and agility – the science of mindset and limiting beliefs
Some people seem to deal with whatever is thrown at them. Long hours, uncertainty, back-to-back meetings, re-structuring, family demands. They take it in their stride. Old-school thinking has us believe that these lucky people are born with the ability to deal with stress - while the rest of us struggle to cope with life’s constant demands and overwhelm.
View event details
The Power of Questions...
‘The wise man doesn't give the right answers, he poses the right questions.’ Claude Levi-Strauss.
View event details
Burning Questions - A CPD event with Networking Buffet
Join us for our free CPD and networking evening at the Birch Hotel in Haywards Heath, We will be welcoming experts from Hawkins & Associates who will present on a multi-disciplinary fire investigation, from origin to recovery. This event will followed by a networking buffet. During the evening, - Anna Knight will share her expertise in fire investigation from the initial instruction, investigating the scene and identifying root cause; - Ian Major undertakes investigations into the cause and spread of fires and will discuss how the extent of fire damage is influenced by poor design or construction; and - Niralee Casson will discuss potential building defects and how she can ascertain where the responsibility lies and if there are prospects for recovery.
View event details
The Manufacturing sector - insurance issues/solutions
This session on manufacturing looks at sector specific contemporary insurance related issues, offering practical guidance for dealing with them.
View event details
The Power of Listening
‘Nature hath given [us] one tongue but two ears, that we may hear from others twice as much as we speak.’ Epictetus [Ancient Greek philosopher].
View event details
Building confidence and shifting state
Many people believe that their emotional state is entirely dictated by external factors over which they have no control. For example, how often do we hear people say, ‘You make me angry/happy/sad’? In the workplace many develop and unconscious strategies that affect their emotional state and significantly affect their performance; typical examples include making telephone calls – particularly cold calls – and presenting or speaking in public. This empowering session shows delegates how to take control of their emotional state, shifting to the best possible state to achieve highly successful outcomes at work and at home.
View event details
Raising Accountability
The current economic crisis is placing an increasing demand on leaders to be accountable and to raise the accountability of their people. But what does this really mean?
View event details
The Service sector – insurance issues/solutions
This session looks at the contemporary insurance related sector issues and offers some practical guidance for dealing with these.
View event details
Sales mastery: hello science, goodbye myths
We know more than ever before about the human brain and how we make decisions – but most of us are still unaware of how to apply these new insights to selling.
View event details