Previous events

All previous events

Cognitive flexibility - Webinar 3

  • Tue 16 Jun 4:00 pm – 5:00 pm
  • Webinar
    • Jeff Heasman

This session will teach you how to develop your cognitive flexibility in a fast-paced and challenging working environment and enable you to move away from one-dimensional thinking.

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Resilience and looking after yourself in challenging times

  • Thu 11 Jun 12:30 pm – 1:30 pm
  • Webinar
    • Susan Heaton-Wright

As our working and home lives are being changed drastically, we need to look after our physical wellbeing even more – and that of our families. This is focused on your physical, emotional and mental wellbeing. This is an interactive webinar with a workbook and a chance to ask questions and share good practice

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The Perfect Storm - how capacity is disappearing fast from the UK insurance market

  • Tue 02 Jun 2:00 pm – 3:00 pm
  • Webinar
    • Alan Chandler

This presentation will be exploring why capacity is draining out of the UK insurance market and why we are moving into a very hard market where niche covers will be difficult to place.

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How to Network (even if you don't like networking)

  • Thu 28 May 12:30 pm – 2:00 pm
  • Webinar
    • Sarah Stoddart-Burrows

Networking is a critical business skill, but not everyone likes it. We'll show you how successful networking isn't about shoving business cards at people or cold messaging on LinkedIn. This webinar is aimed at those who wish to utilise the power of networking.

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Cognitive Flexibility - Webinar 2

  • Wed 20 May 12:00 pm – 1:00 pm
  • Webinar
    • Jeff Heasman

This session will teach you how to develop your cognitive flexibility in a fast-paced and challenging working environment and enable you to move away from one-dimensional thinking.

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Get Stuff Done: How to Do More in Less Time

  • Tue 12 May 5:00 pm – 6:30 pm
  • Webinar
    • Sarah Stoddart-Burrows

Best practice time management and productivity tips that are relevant to everyone from new employees to busy executives... The content is focused on practical techniques that you can use in your personal and professional life immediately

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Social Media Webinar

  • Wed 06 May 5:00 pm – 6:00 pm
  • Webinar
    • Lara Squires

This event is aimed at those starting out in their career and also individuals who want to learn how to successfully use social media to create a great online presence to aid career development.

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Managing Stress in the Workplace (or How to Avoid Burnout)

  • Tue 05 May 5:00 pm – 6:30 pm
  • Webinar
    • Sarah Stoddart-Burrows

Stress isn't always bad, a little bit of stress can make us more productive and focused, but when it becomes more than that it can stop being helpful and can cause damage to your mind and body. This webinar is aimed at both those that suffer from stress themselves and managers that would like to understand more about stress in the workplace to support their teams.

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How to correctly advise policyholders on the Policy coverage gaps caused by the Covid-19 lockdown

  • Thu 30 Apr 5:00 pm – 6:00 pm
  • Webinar
    • Alan Chandler

The Covid-19 lockdown has created far more gaps in covers than most brokers realise, and this webinar takes a look at where these coverage gaps arise and how best to advise your clients on these issues.

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Cognitive Flexibility

  • Thu 30 Apr 12:00 pm – 1:00 pm
  • Webinar
    • Jeff Heasman

This session will teach you how to develop your cognitive flexibility in a fast-paced and challenging working environment and enable you to move away from one-dimensional thinking.

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Sales & Service: a new warning from the FCA

  • Wed 29 Apr 4:30 pm – 5:30 pm
  • Webinar
    • Jeff Heasman

In this session we will look at the key findings and recommendations from the FCA´s Thematic Review and discuss the FCA´s expectations and next steps

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Annual General Meeting 2020

  • Tue 28 Apr 6:00 pm – 7:30 pm

We need you! (To get involved in our AGM, that is...)

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The Supreme Court on Vicarious Liability. Have we reached the final destination? - Webinar 2

  • Tue 21 Apr 12:00 pm – 1:00 pm
  • Webinar
    • Jeff Heasman

On 1 April 2020, the Supreme Court handed down its judgments in two highly important cases for employers and the insurance industry: Various Claimants v Barclays Bank and Various Claimants v Morrisons. This thought-provoking webinar will look at both sides of the argument and assess how best employers and the insurance industry can adapt to these recent developments.

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Raise your Visibility for Career Success

  • Mon 20 Apr 1:00 pm – 2:00 pm
  • Webinar
    • Susan Heaton-Wright

How is it that some people rapidly climb the career ladder whilst others – who might be equally as good, remain at a lower level? This is a virtual version, though very interactive.

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Communicating with Customers in Difficult and Uncertain Times - Webinar 3

  • Thu 16 Apr 4:00 pm – 5:00 pm
  • Webinar
    • Jeff Heasman

The spread of COVID-19 has created difficult and uncertain times for customers and the insurance industry. This webinar will provide a strategy on how to communicate with customers in the current climate in a way that will reduce anxiety, provide clarity and keep the customer on-board.

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The Supreme Court on Vicarious Liability. Have we reached the final destination?

  • Wed 15 Apr 12:30 pm – 1:30 pm
  • Webinar
    • Jeff Heasman

On 1 April 2020, the Supreme Court handed down its judgments in two highly important cases for employers and the insurance industry: Various Claimants v Barclays Bank and Various Claimants v Morrisons. This thought-provoking webinar will look at both sides of the argument and assess how best employers and the insurance industry can adapt to these recent developments.

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Communicating with Customers in Difficult and Uncertain Times - Webinar 2

  • Tue 07 Apr 12:00 pm – 1:00 pm
  • Webinar
    • Jeff Heasman

The spread of COVID-19 has created difficult and uncertain times for customers and the insurance industry. This webinar will provide a strategy on how to communicate with customers in the current climate in a way that will reduce anxiety, provide clarity and keep the customer on-board.

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How Employers Liability, Public Liability and Products Liability can arise and how best to set covers in place for your clients

  • Mon 06 Apr 5:00 pm – 6:00 pm
  • Webinar
    • Alan Chandler

This webinar will cover how Employers Liability, Public Liability and Products Liability can arise and how best to set covers in place for your clients. The presentation is one hour and will be applicable for brokers, underwriters, claims staff and loss adjusters, plus anyone who is studying the CII diploma module M96 Liability insurances

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Communicating with Customers in Difficult and Uncertain Times

  • Wed 01 Apr 12:00 pm – 1:00 pm
  • Webinar
    • Jeff Heasman

The spread of COVID-19 has created difficult and uncertain times for customers and the insurance industry. This webinar will provide a strategy on how to communicate with customers in the current climate in a way that will reduce anxiety, provide clarity and keep the customer on-board.

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Sales and Service: a new warning from the FCA about distribution chains

  • Tue 31 Mar 6:00 pm – 7:15 pm
  • The Mandolay Hotel & Conference Centre
    • Jeff Heasman

***Postponed until further notice*** In this session we will look at the key findings and recommendations from the FCA´s Thematic Review and discuss the FCA´s expectations and next steps.

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