The Psychology of Insurance Fraud

This webinar should be of particular interest to Underwriting and Claims staff whether with a Broker, Insurer, Loss Adjuster or other organisation involved the validation of insurance claims.

Why do people commit insurance fraud? Is it really because they feel it is a victimless crime against a faceless corporation or is there more at play?

In this thought-provoking webinar we will examine these questions and look specifically at how research from the field of psychology has revealed possible answers as to why people commit insurance fraud.

By understanding the psychological factors at play, we will be able to mitigate the risk and add another weapon to our armoury in the fight against insurance fraud.

By the end of the session, participants will be able to:

• identify the research from the field of psychology relating to insurance fraud.
• explain what psychological factors are at play when someone commits insurance fraud.
• implement a strategy for including psychological considerations in the fight against insurance fraud.

Jeff Heasman worked as a litigation executive and senior liability adjuster before branching out into language and psychology.

Jeff holds both a bachelors and masters of law degree, is a qualified language instructor and also a certified practitioner member of the Academy of Modern Applied Psychology.

He delivers courses across the globe, either face-to-face or online. Jeff maintains a close connection to the industry by regularly providing consultancy in law and language, especially through his plain language editing service.

The Insurance Institute of Bradford values and respects diversity and strives in all of our activities to take account of and respect the interests of all people it serves. There is an expectation that all speakers / presenters and attendees will act in this way too. Please see our Equality Policy on our website.

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