Appraisals & Performance Management

Industry Expert: Beverley Lyn, MBA, FCII, Lyn Consulting Limited

Where: The Bradford Club, Piece Hall Yard, Bradford, BD1

When: Thursday 14 September 2017

Time: Refreshments & registration from 12pm. 1pm start (4:15pm finish)

Who should attend? Are you a mentor for someone in your team?

Do you regularly have to give someone feedback or help them with their development?

Are you a line manager?

The lecture is not aimed solely for line managers! If any of the answers to these questions is yes, then this afternoon lecture is for you.

Why you should attend?

Managing the performance of staff when done successfully can be extremely rewarding. This interactive workshop will help you navigate some of the challenges of implementing performance management in order to help you achieve success.

In the workshop we will work on areas such as; how to assess performance effectively, ways of dealing with performance issues and how to give effective feedback.

Learning Objectives

By the end of this session, you will be able to:

• Outline the responsibilities of the appraisee and appraiser

• Explain how to objectively assess performance

• Identify the best techniques for giving feedback

• Outline techniques for addressing performance issues

• Explain how to communicate more powerfully through the use of non-verbal body language

Speaker Biography

Beverley has a wealth of industry knowledge with a proven track record in senior roles including, technical, operational and strategic management. She is a regular author for the CII and also delivers CII exam study workshops. Using energy and commitment she combines her comprehensive technical knowledge, strong interpersonal skills and behaviours to deliver results. She is committed to personal development in both herself and others to facilitate high performance.

Specialities:

• Technical insurance training

• Learning and Development Strategies

• Design and Delivery of training

• Quality and audits

• Change Management

• Leadership training

Book Now - contact David Codling at david.codling@riig.co.uk or 07772 483302.

Please let the organiser know of any dietary requirements when you book.

The Insurance Institute of Bradford values and respects diversity and strives in all of our activities to take account of and respect the interests of all people it serves. There is an expectation that all speakers / presenters and attendees will act in this way too. Please see our Equality Policy on our website.