Forthcoming events

All forthcoming events

Professional Indemnity insurance – How claims can arise

  • Tue 07 Jan 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler

This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the PI market, why the PI market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing.

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Vulnerable Customers

  • Thu 09 Jan 12:00 pm – 1:00 pm
    • Alan Chandler, Alan Chandler Training

The FCA have found following a thematic review that vulnerable customers are often not treated fairly. In fact, many Insurers pricing models have taken significant advantage of these customers, often the more vulnerable the customer the more the insurer has loaded rates at renewal. Some of the UK's largest institutions have been guilty of proactively targeting these individuals and the regulator has had enough of Insurers and brokers balancing their books on the most vulnerable in our society. Alan Chandler, Chartered Insurer, who is widely regarded as one of the top insurance trainers in the UK will look at how firms have been treating customers unfairly including some disturbing case studies. The presentation will include how the FCA define vulnerable customers, the measures all firms are expected to put in place and how the requirements on all firms are changing to make sure the most vulnerable are protected going forward. This continues to be a hot topic for the regulator and failure to comply leaves firms open to disciplinary measures from the regulator.

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CPD Webinar: READING, UNDERSTANDING AND APPLYING LAWS

  • Wed 22 Jan 12:00 pm – 1:00 pm
    • Jeff Heasman, Insurance Upskill

The study and practice of law is often considered difficult because of the sheer volume of information that needs to be read, understood and applied, whether in a case study for a professional exam or as part of providing advice to a client.

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A Plain English Overview of Reinsurance

  • Wed 29 Jan 1:00 pm – 2:00 pm
  • Online
    • Alan Chandler

Reinsurance premium increases have been one of the most significant causes of the current hard market for policyholders, and that is why it is essential that all brokers, underwriters, and claims staff have a basic overview of how reinsurance operates.

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Claims Handling in Commercial Insurance

  • Tue 18 Feb 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler

This webinar delivered by Alan Chandler, looks at what a claims handler would look for in the event of a claim.

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2025 Annual Dinner

  • Fri 14 Mar 7:00 pm – 11:00 pm
  • The Holiday Inn

Suzanne Mitchell, President of the Insurance Institute of Halifax and Bradford is delighted to announce that the booking for our 2025 Annual Dinner is now open.

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