Previous events
This month
Hawkins Forensic Investigation Part 2: Factors Affecting Self-Heating & Self-Heating to Ignition
Presenter: Martin Pope - Fire & Explosions Expert - Hawkins Forensic Investigation Continuing the topic of self-heating, Martin provides an opportunity for the audience to consider the factors that affect self-heating processes. He will share details from real cases and discuss how science provides clues into this fascinating subject, including how different processes can lead to devastating fires in commercial laundries and hay barns, as well as fires in domestic properties which can be caused by tumble dryers.
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CPD Webinar: READING, UNDERSTANDING AND APPLYING LAWS
The study and practice of law is often considered difficult because of the sheer volume of information that needs to be read, understood and applied, whether in a case study for a professional exam or as part of providing advice to a client.
View event detailsVulnerable Customers
The FCA have found following a thematic review that vulnerable customers are often not treated fairly. In fact, many Insurers pricing models have taken significant advantage of these customers, often the more vulnerable the customer the more the insurer has loaded rates at renewal. Some of the UK's largest institutions have been guilty of proactively targeting these individuals and the regulator has had enough of Insurers and brokers balancing their books on the most vulnerable in our society. Alan Chandler, Chartered Insurer, who is widely regarded as one of the top insurance trainers in the UK will look at how firms have been treating customers unfairly including some disturbing case studies. The presentation will include how the FCA define vulnerable customers, the measures all firms are expected to put in place and how the requirements on all firms are changing to make sure the most vulnerable are protected going forward. This continues to be a hot topic for the regulator and failure to comply leaves firms open to disciplinary measures from the regulator.
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Professional Indemnity insurance – How claims can arise
This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the PI market, why the PI market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing.
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Motor Fleet Insurance - all you need to know in a nutshell
There are less and less insurance staff specialising in motor fleet insurance meaning that the knowledge of this essential cover is reducing. This webinar is about giving broking and insurer staff and opportunity to learn or refresh their knowledge around motor fleet insurance.
View event detailsUnderstanding the basics of general insurance regulation in the UK insurance industry.
This webinar looks to provide an overview of the history of regulation within the UK non-life insurance industry, who are the main regulators, how do they regulate and why regulation is so essential. The presentation will examine the principle-based approach to regulation put in place by the UK regulators and how this differs from rules based regulation in many other countries. it will also look at the main aspects of regulation including fair treatment for customer, ICOBS, training and competence requirements and solvency margins. All staff need to have an overview of how regulation applies to the insurance industry within which they work, and this presentation will provide this overview.
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Financial Awareness
A plain English overview for all insurance staff on how to understand clients’ accounts and how an accountants figures differ from what insurers need.
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CPD Webinar: Leadership and motivation in the insurance market
This presentation will look from an insurance perspective at the key areas of leadership and motivation. The topics covered will be: To look at what motivates an insurance team and its members To evaluate the attributes of a successful team To practice performance management and appraisal of a team To look at how the management concepts put forward by Hertzberg apply in insurance To explore leadership in insurance This presentation, delivered by Alan Chandler one of the most popular speakers in the UK, is appropriate for all members. Underwriters, claims staff, brokers, Loss Adjusters, IFA’s and anyone else who employs staff.
View event detailsHauliers, Logistics, Customers Goods and Insurance
The UK is full of hauliers moving and storing other people’s goods. This webinar will walk you through various aspects of the liabilities to those goods. This presentation is from an experienced and still trading Underwriter and is aimed at both Brokers and Execs.
View event detailsA plain English overview of understanding an insurance policy wording
This one-hour webinar, presented by Alan Chandler one of the most popular presenters in the UK, looks to provide a plain English walk through what makes up an insurance policy wording. One of the learnings of the Bi and Covid-19 court battles is the fact that you ignore the construction of policy wordings at your peril. All brokers, underwriters and claims staff should have a good grasp of the component parts of an insurance policy wording and this presentation will provide this understanding.
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Insurance in an Uncertain World
Following a recent change in government and the current economic landscape, we will explore the impact on Insurance in today's uncertain world. This a full day event with a variety of topics presented by industry professionals with debates and Q&As and a chance to Network.
View event detailsDirectors and Officers and Employment Practices Liability insurance in a plain English nutshell
The webinar will explain the history of Directors and Officers and how the D&O marketplace is changing dramatically due to the economy.
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Flood Resilience: An opportunity to mitigate risk
This one-hour webinar provided by Ian Gibbs of Sedgwick International UK, will examine our understanding of flood risk. Ian will look at how we assess flood resilience and examine the impact this peril is having on our clients. We'll explore how clients can mitigate flood risk and can gain an awareness of the different resilience options available.
View event detailsAn overview of Motor Trade insurance
The presentation, provided by Alan Chandler one of the most popular insurance presenters in the UK, will provide an overview of the main covers for a Motor Trader and show where brokers make mistakes when setting up covers. Alan will explore the background as to why the motor trade market has experienced such large rate increases. The presentation will also look into how a broker can help clients by getting motor traders to focus more on risk management.
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Building Rapport in a Hybrid World
Whether we are working with prospects, existing clients, the insurance market, co-workers, or other stakeholders it is essential that we can quickly establish [and reestablish] rapport. Rapport also plays a role in building a wider relationship of trust.
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AI and the Future of Insurance: Envisioning Tomorrow’s Journey - North-East Regional Conference
If you understand and use AI effectively it is a valuable tool, helping to provide professional client service, not your replacement. This event explores what AI means for the future of insurance, with a speaker panel of leading experts.
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CPD Webinar: Advanced Marine Cargo Insurance
If you participated in our previous Introduction and Intermediate sessions earlier in the year by now your confidence and knowledge of marine cargo insurance should mean there are no sleepless nights but every now and then there is the nightmare … We conclude this series by examining and exploring areas of marine cargo insurance that are often overlooked as they might not be relevant to our day to day role. However, it’s always useful to expand knowledge and ‘see the bigger picture’. This session will look at Letters of Credit, the claims process and international legislation as well as other issues that can arise from time to time when dealing with cargo insurance.
View event detailsHull Institute - How Liability can arise in tort
This webinar, presented by Alan Chandler, one of the most popular presenters in the UK, will in Alan's usual plain English way provide an overview of the law of tort.
View event detailsCargo Insurance: Zero to Hero
This presentation is a one hour race through a myriad of 'cargo' topics, aiming to take people who know little or have never sold cargo, through to being the hero in their office, understanding the fundamentals of insuring goods on the move.
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