Previous events

This month

Motor Fleet Insurance - all you need to know in a nutshell

  • Wed 11 Dec 1:00 pm – 2:00 pm
  • Online
    • Alan Chandler, Alan Chandler Training

There are less and less insurance staff specialising in motor fleet insurance meaning that the knowledge of this essential cover is reducing. This webinar is about giving broking and insurer staff and opportunity to learn or refresh their knowledge around motor fleet insurance.

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All previous events

Understanding the basics of general insurance regulation in the UK insurance industry.

  • Mon 25 Nov 12:00 pm – 1:00 pm
    • Alan Chandler, Alan Chandler Training

This webinar looks to provide an overview of the history of regulation within the UK non-life insurance industry, who are the main regulators, how do they regulate and why regulation is so essential. The presentation will examine the principle-based approach to regulation put in place by the UK regulators and how this differs from rules based regulation in many other countries. it will also look at the main aspects of regulation including fair treatment for customer, ICOBS, training and competence requirements and solvency margins. All staff need to have an overview of how regulation applies to the insurance industry within which they work, and this presentation will provide this overview.

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Financial Awareness

  • Fri 22 Nov 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler, Alan Chandler Training

A plain English overview for all insurance staff on how to understand clients’ accounts and how an accountants figures differ from what insurers need.

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CPD Webinar: Leadership and motivation in the insurance market

  • Mon 18 Nov 1:00 pm – 2:00 pm
    • Alan Chandler, Alan Chandler Insurance Training and Consultancy

This presentation will look from an insurance perspective at the key areas of leadership and motivation. The topics covered will be: To look at what motivates an insurance team and its members To evaluate the attributes of a successful team To practice performance management and appraisal of a team To look at how the management concepts put forward by Hertzberg apply in insurance To explore leadership in insurance This presentation, delivered by Alan Chandler one of the most popular speakers in the UK, is appropriate for all members. Underwriters, claims staff, brokers, Loss Adjusters, IFA’s and anyone else who employs staff.

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Hauliers, Logistics, Customers Goods and Insurance

  • Tue 12 Nov 12:00 pm – 1:00 pm
    • Lance Carter ACII, NMU (A Munich Re company)

The UK is full of hauliers moving and storing other people’s goods. This webinar will walk you through various aspects of the liabilities to those goods. This presentation is from an experienced and still trading Underwriter and is aimed at both Brokers and Execs.

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A plain English overview of understanding an insurance policy wording

  • Thu 07 Nov 1:00 pm – 2:00 pm
    • Alan Chandler, Alan Chandler Training

This one-hour webinar, presented by Alan Chandler one of the most popular presenters in the UK, looks to provide a plain English walk through what makes up an insurance policy wording. One of the learnings of the Bi and Covid-19 court battles is the fact that you ignore the construction of policy wordings at your peril. All brokers, underwriters and claims staff should have a good grasp of the component parts of an insurance policy wording and this presentation will provide this understanding.

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Insurance in an Uncertain World

  • Wed 06 Nov 9:00 am – 5:00 pm
  • 1877 Suite, Toughsheet Community Stadium

Following a recent change in government and the current economic landscape, we will explore the impact on Insurance in today's uncertain world. This a full day event with a variety of topics presented by industry professionals with debates and Q&As and a chance to Network.

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Directors and Officers and Employment Practices Liability insurance in a plain English nutshell

  • Fri 25 Oct 1:00 pm – 2:00 pm
  • Online
    • Alan Chandler, Alan Chandler Training

The webinar will explain the history of Directors and Officers and how the D&O marketplace is changing dramatically due to the economy.

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Flood Resilience: An opportunity to mitigate risk

  • Wed 23 Oct 12:00 pm – 1:00 pm
    • Ian Gibbs, Sedgwick International UK

This one-hour webinar provided by Ian Gibbs of Sedgwick International UK, will examine our understanding of flood risk. Ian will look at how we assess flood resilience and examine the impact this peril is having on our clients. We'll explore how clients can mitigate flood risk and can gain an awareness of the different resilience options available.

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An overview of Motor Trade insurance

  • Mon 14 Oct 12:00 pm – 1:00 pm
    • Alan Chandler, Alan Chandler Training

The presentation, provided by Alan Chandler one of the most popular insurance presenters in the UK, will provide an overview of the main covers for a Motor Trader and show where brokers make mistakes when setting up covers. Alan will explore the background as to why the motor trade market has experienced such large rate increases. The presentation will also look into how a broker can help clients by getting motor traders to focus more on risk management.

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Annual Charity Quiz Night

  • Thu 10 Oct 6:30 pm – 10:00 pm
  • Kobenhavn

FULLY BOOKED

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Building Rapport in a Hybrid World

  • Wed 09 Oct 12:00 pm – 1:00 pm
    • Nick Thomas, Nick Thomas Associates

Whether we are working with prospects, existing clients, the insurance market, co-workers, or other stakeholders it is essential that we can quickly establish [and reestablish] rapport. Rapport also plays a role in building a wider relationship of trust.

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AI and the Future of Insurance: Envisioning Tomorrow’s Journey - North-East Regional Conference

  • Tue 08 Oct 9:30 am – 4:30 pm
  • Wetherby Racecourse
    • Wayne Calderbank, Claims Consortium Group
    • Chris Hall, QuestGates
    • Alan James, Dantherm Group
    • Eddie Longworth, JEL Consulting

If you understand and use AI effectively it is a valuable tool, helping to provide professional client service, not your replacement. This event explores what AI means for the future of insurance, with a speaker panel of leading experts.

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CPD Webinar: Advanced Marine Cargo Insurance

  • Tue 01 Oct 12:00 pm – 1:00 pm
    • Alan Hornby, Chartered Insurance Practitioner

If you participated in our previous Introduction and Intermediate sessions earlier in the year by now your confidence and knowledge of marine cargo insurance should mean there are no sleepless nights but every now and then there is the nightmare … We conclude this series by examining and exploring areas of marine cargo insurance that are often overlooked as they might not be relevant to our day to day role. However, it’s always useful to expand knowledge and ‘see the bigger picture’. This session will look at Letters of Credit, the claims process and international legislation as well as other issues that can arise from time to time when dealing with cargo insurance.

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Hull Institute - How Liability can arise in tort

  • Fri 27 Sep 12:00 pm – 1:00 pm
    • Alan Chandler

This webinar, presented by Alan Chandler, one of the most popular presenters in the UK, will in Alan's usual plain English way provide an overview of the law of tort.

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Cargo Insurance: Zero to Hero

  • Tue 17 Sep 12:00 pm – 1:00 pm
    • Lance Carter ACII, NMU (A Munich Re company)

This presentation is a one hour race through a myriad of 'cargo' topics, aiming to take people who know little or have never sold cargo, through to being the hero in their office, understanding the fundamentals of insuring goods on the move.

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Motor Insurance - all you need to know in a nutshell

  • Tue 03 Sep 12:00 pm – 1:00 pm
    • Alan Chandler, Alan Chandler Training

We all purchase motor insurance for ourselves, and most brokers place it for their clients in some shape way or form, but how much do we really know about motor insurance. It has become so automated that many broker and insurer staff have forgotten the details of the cover, and some have never even been taught about the coverage, well this is opportunity to refresh and learn about this essential cover!

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Financial awareness – a plain English overview for all insurance staff on how to understand clients’ accounts and how an accountants figures differ from what insurers need.

  • Tue 13 Aug 12:00 pm – 1:00 pm
    • Alan Chandler, Alan Chandler Training

Understanding clients’ accounts has never been more important for brokers and underwriters alike, with tremendous scrutiny now being put on clients' accounts, so account executives, account handlers and underwriters will need to understand the main terminology.

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Business Interruption Insurance - all you need to know, explained in plain English

  • Mon 05 Aug 1:00 pm – 2:00 pm
  • Online
    • Alan Chandler

Presented by Alan Chandler, one of the UK's most popular insurance presenters. Alan will take this opportunity to run through how business interruption insurance should be correctly set up.

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A plain English overview of contractors insurance

  • Tue 23 Jul 12:00 pm – 1:00 pm
    • Alan Chandler, Alan Chandler Training

From small builder to plumbers through to large building firms there are an increasing number of contractors needing insurance, often due to the fact that building firms now take on contractors rather than employees. These contractors need professional guidance on their insurance needs, and this presentation will outline the main factors to be taken into account. As an example, would a small building firm really understand the difference between labour-only and bona-fide sub-contractors, if they do not have a broker they are in big trouble, as the Insurance Act 2015 says they must make a fair presentation of risk, without help how do they do this?

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