Previous events
All previous events
NEW DATE: 'From Devastation to Restoration' - North East Insurance Institutes one-day Seminar
NEW DATE: We're delighted to return to a face-to-face event for the North East Insurance Institutes' flagship annual seminar. We will again follow a 'real life case study' format, exploring and discussing all aspects with our panel of renowned industry experts.
View event detailsCreating and Claiming Value in Negotiations
A negotiation skills masterclass on how to create value in a negotiation, a critical skill in a hard market.
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Creating and Claiming Value in Negotiations
A negotiation skills masterclass on how to create value in a negotiation, a critical skill in a hard market.
View event detailsWebinar - Restoring trust in insurance by improving customer service
At a time when the public image of insurance has never been in a more intensive spotlight, this webinar looks at the joint issues of customer service and trust – inextricably linked and vital to the future prosperity of the insurance sector. Poor service is guaranteed to alienate customers at the best of times and recent events in the insurance world have led many to question the fundamental trust between insurers and their customers. We will examine how customer service can be improved by both businesses and individuals, and look at the vital role service has to play in restoring the trust that is so important to all business relationships.
View event detailsAnnual Quiz Night 2022
Join us for our annual quiz night that returns after a 3 year absence. Who will takeaway this year's trophy?
View event detailsThe Art of Effective Listening & Connecting with People
The ability to listen to, rather than just hear, what clients and colleagues have to say is an essential skill. This seminar will develop your listening skills and help you with both internal and external relationships at work. The seminar will also teach you how to connect with people through understanding behavioural traits and why people say what they say.
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The Art of Effective Listening & Connecting with People
The ability to listen to, rather than just hear, what clients and colleagues have to say is an essential skill. This seminar will develop your listening skills and help you with both internal and external relationships at work. The seminar will also teach you how to connect with people through understanding behavioural traits and why people say what they say.
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North East Insurance Institutes Webinar: Building the skills for tomorrow via apprenticeships
This session will cover how apprenticeships have evolved and how Direct Line are using apprenticeships as a vehicle to grow critical future skills, enable internal mobility and increase diversity.
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North East Insurance Institutes Webinar: Economic Outlook – storm clouds are gathering
The UK economy is facing 4 shocks: one stems from the after effects of the pandemic, another from the war in Ukraine, a third from the lingering policy effects of action to tackle the global financial crisis and the fourth is from Brexit. How do we navigate the gathering storm?
View event detailsNorth East Insurance Institutes Webinar: Economic Outlook – storm clouds are gathering
The UK economy is facing 4 shocks: one stems from the after effects of the pandemic, another from the war in Ukraine, a third from the lingering policy effects of action to tackle the global financial crisis and the fourth is from Brexit. How do we navigate the gathering storm?
View event details100th Anniversary Dinner
On behalf of The Council of The Insurance Institute of Bradford, I wish to invite you to support The Insurance Institute of Bradford by attending our Centenary Anniversary Dinner which is being held at the Midland Hotel, Forster Square, Bradford, on Friday 30th September 2022. This marks 100 years of representing the CII and supporting the industry in Bradford. The Dinner will welcome The Lord and Lady Mayor of Bradford plus representatives from regional institutes, supporting brokers and companies, Past Presidents, representatives from some of the charities we have supported over the years and other high profile organisations from Bradford. We hope you can be in attendance too.
View event detailsRearranged Webinar: Persuasive Writing Skills
This event has been rearranged to take place on Wednesday 28th September at 11am. This interactive and practical session is fully contextualised for professionals working in the insurance sector and financial services. It will teach the key skills of how to write to influence customers and third parties.
View event detailsExamination techniques webinar
Cii Examination techniques - This three-hour workshop (which will include a break) will aid all those who are taking CII or PFS examinations. It is a generic overview delivered by Alan Chandler, who is one of the most popular insurance presenters in the UK, and who has been both tutor and examiner for many different CII subjects.
View event detailsHow to correctly advise your clients on setting correct indemnity periods under Business Interruption insurance policies
Brokers increasingly face Pi claims for failing to advise clients correctly on setting appropriate Business Interruption indemnity periods. This one-hour webinar provided by Alan Chandler, one of the most popular presenters in the UK, will examine all the different factors a client needs to take into account when setting an indemnity period. The presentation will include guiding clients who are on a Gross Profit Bi basis, a Gross Revenue or Fees basis and will also include how an Increased Cost of working only policy should deal with prospective losses over 12 months.
View event detailsSoft Skills - The Power of Questions - July 2022
The Power of Questions - 'The wise man doesn't give the right answers, he poses the right questions' Claude Levi-Strauss. Asking the right questions of ourselves, as much as of others, is one of the keys to success in our business and personal lives. This online lecture is aimed at helping us understand why questions are so important and how powerful that can be in leading us to the outcomes we want to achieve. This type of learning is applicable at all levels across the insurance industry, whether in sales, negotiation, claims, underwriting, broking or simply working collaboratively in teams or meetings
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Soft Skills - The Power of Questions - July 2022
This online training program will help delegates understand why questions are so important and how powerful they can be in leading us to the outcomes we want to achieve.
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Alternative Risk Transfer
What is meant by alternative risk transfer and how does this differ from ‘conventional’ insurance?
View event detailsCyber Risk & Insurance
Cyber risk is a growing issue for all businesses, so brokers and insurers need to understand the risks and insurance cover available. No two cyber policies are the same so this can be a complex area for insurers, brokers, and their clients to understand the cover offered. This session reviews the cyber risk insurance solutions available in this rapidly changing class.
View event detailsHow to successfully conduct staff appraisals in the insurance industry
It is becoming increasingly difficult for Insurers, brokers, loss adjusters and IFA’s to recruit and retain quality staff. The reality is that at the moment the demand for qualified experienced quality staff in insurance far exceeds the availability of these staff in the marketplace, and so undertaking a great staff appraisal process is vital in ensuring you retain and motivate your staff. Even if you are not yet a team leader or manager, this presentation can be helpful, as it will explore how you can create realistic targets with your employer.
View event detailsThe Highway Code Changes 2022
On 29 January 2022 some significant alterations were made to the Highway Code, known and trusted for many decades as the ‘Road Users’ Bible’. This new edition changes many common perceptions as to the rules and etiquette of the road.
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