Understanding insurance claims handling

Understanding insurance claims handling

This webinar delivered by Alan Chandler one of the leading presenters in the UK, looks at what a claims handler would look for in the event of a claim.

The webinar explores the importance of early notification of claim by the policyholder, what information a claims handler will typically seek and when they will use an outsourcer. The presentation will also explore both the insured and insurers obligations in respect of a claim and why insurers must settle promptly.

Learning Outcomes

Delegates will be able to:

• Understand how insurance claims operate.
• Understand the importance of early claims notification.
• Understand when an external outsourcer is usually appointed.
• Understand the obligations on both the insured and insurer in respect of a claim.

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Please note: This event is a regional collaboration between the local institutes in the area. Your booking details will be shared with the Insurance Institute of York, which is acting as the host institute for this event.