Institute Blog

The Insurance Charity Awareness Week – Get Involved!
Wed 16 Apr. 2025
The Insurance Charity's annual awareness week will run from 23-27 June with the aim to highlight the Charity does to ensure that no current or former insurance employee who is struggling due to challenging circumstances misses out on the support it can offer.
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New CII report says Boards and senior leaders must ‘walk the walk’ to improve outcomes for vulnerable customers
Thu 10 Apr. 2025
A new Chartered Insurance Institute (CII) roundtable report calls for a ‘coalition of the willing’ to move beyond identifying characteristics of vulnerability, and put customers ahead of targets.
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Local Matters Podcast...now live!
Wed 2 Apr. 2025
Listen as Regional Membership Manager Matt Ward, Regional Membership Manager talks with Danielle Ashmore, President of the Insurance Institute of Coventry, Sarah Hughes, Communications Officer for the Insurance Institute of Cardiff and Kath Harvey, President of the Insurance Institute of Aberdeen, to discuss among over things their plans to engage their membership in 2025
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The Insurance Institute of Ipswich, Suffolk & North Essex Prize Winner's Ceremony 2025
Tue 4 Mar. 2025
The Insurance Institute of Ipswich, Suffolk & North Essex held our annual special event on Tuesday 4th March 2025 at the Ipswich Town Football Club to celebrate the success of our members that have excelled in the CII and PFS examinations during 2024
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Charity undergoes exciting evolution to enhance its support for the insurance industry
Mon 24 Feb. 2025
The Insurance Charity (The Charity), the UK and Ireland’s only dedicated insurance industry charity, is pleased to unveil a new visual identity and website to help increase awareness and provide enhanced support to people working in the insurance industry.
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CII New Generation group finds ‘certainty’ is key to public trust
Mon 24 Feb. 2025
The Chartered Insurance Institute (CII) New Generation Programme 2023/24 London Market Group has published a new report that considers how the insurance profession can help to build public confidence. The group uses case studies of the sector’s response to previous global and national events to identify three core principles through which the London Market can help to build public trust in insurance: ‘Collaboration, Certainty and Creativity’.
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