Ipswich CII Virtual Conference 2021

Your local insurance institute is delighted to invite you to join us for an afternoon of CPD and discussion around topical insurance issues and the challenges presented by the last 18 months.

Who should attend?

This conference is open to all CII members and non-members alike. We will have content relevant to insurers, brokers and adjusters covering multiple fields within the insurance community.

Learning Objectives

• Update attendees in relation to recent reforms and forthcoming reforms that could impact the industry.

• Provide an update on key case law in the last 12 months that could impact decisions on cases but will also inform discussion with clients.

• Allow discussion of working patterns and lessons from the last 18 months and provide lessons in how to recover, reimagine, rebuild going forward.

• Provide an understanding around a broad range of material types and the claims which can arise from their failures.

• Provide insight into methods to overcome adversity through the insight of Claire Lomas.

13:15 to 13:30

Welcome and Introduction

13:30 to 14:30

Technical Session 1 - Legal & Policy Update

Alistair Kinley, director of policy and government affairs at BLM, will consider current policy issues to include the whiplash reforms along with upcoming issues.

David Thompson, partner at BLM, will provide an update on some of the key legal decisions of the last 12 months impacting employer’s liability and public liability claims.

14:30 to 15:30

Panel Discussion - Recover, Reimagine, Rebuild

As businesses around the globe contemplate how they will recover following the most serious pandemic of our times, it is critical to think differently and re-imagine, rather than just re-build. Businesses who embrace the challenges swiftly and with an eye for the future will reap the benefits as employees start to recognise and truly appreciate the trust, flexibility, and freedom that they have come to expect in their working lives.

Join us and our panel to share our experience of the last 18 months and the lessons we can take forward focusing around three key areas – personal visibility and opportunities, work life balance for employer and employee and flexibility to develop and perform in the future.

Panel Members:

Dame Inga Beale DBE: An experienced business leader having spent nearly four decades in financial services including 5 years as CEO of Lloyd’s of London. Dame Inga took on many of the traditions that had held the Lloyd’s organisation back. She modernised the market with the introduction of technology and, understanding the vital importance of inclusion in the workplace, she challenged the traditional “boys club” culture to make it a much more inclusive environment for all. She was awarded her Damehood in 2017 for services to the UK economy and for her work supporting women and the LGBTQ+ community.

Brad Durrant: Broker - FINEX Global, Willis Towers Watson. Brad is a previous winner of The Gordon Warren Young Achiever of the Year Award, presented to a young person in the local area that who has made the greatest strides forward in their career through outstanding Professional Development. Brad joined the Finex PI Broking team in Willis Towers Watson's London office a few months ago and is thoroughly enjoying the challenge of his new role.

Adrian Sinclair: Assistant Director Financial Planner & Wealth Pilot Team Leader, Brewin Dolphin. Adrian has worked in financial services just over 20 years, started with within retail banking as an Account Manager, and working his way up to a Branch manager. He then moved into wealth management and developed to become an IFA. In recent years he has held dual roles as Relationship Manager and Adviser in a High Net Worth and Private Bank and working for an industry leading Investment Manager, where he manages a team of national advisers in the Digital Wealth Management space.

Kirsten Early: Head of Global TPA, McLarens. Kirsten is the spearhead for the strategic expansion of McLarens TPA, building upon the firm’s existing proposition to develop a global service focused on quality, specialist expertise and data-driven solutions. Kirsten is a renowned industry leader within TPA services. Her 20-year career has focused primarily on building and implementing international claims initiatives, with senior management roles held at Marsh, ESIS and Crawford. She has extensive experience working with brokers, insurers, captives and corporates, including FTSE 100 and Fortune 500 clients worldwide. Her expertise lies in developing the protocols, best practices and claims servicing guidelines to ensure the delivery of consistent, efficient programmes, across all lines of coverage. Kirsten is an ex-pat and proud Mom to 4 children.

Pam Cottman: Pam is a resilience, leadership and career coach, trainer and speaker, supporting, motivating and inspiring individuals, teams, schools and workplaces to build resilience, grow in confidence and reach their potential.

15:30 to 15:35

Break

15:35 to 16:35

Technical Session 2 - Materials failures: What can go wrong?

Join Christabel Fitzpatrick from Hawkins, a materials engineer, to discuss a broad range of material types including plastics, metals, glass and the range of claims these failures have led to, including personal injuries, escapes of water and damage to property.

Speaker Profile: Christabel graduated from Imperial College London with a 1st Class degree in Aerospace Materials. She carried out a summer internship at Rolls-Royce where she worked on the Joint Strike Fighter project investigating the presence of defects in linear friction welds. She continued her studies at Imperial College completing a PhD in the deformation mechanisms of alloys used in nuclear submarines. Christabel continued to build her extensive experience through a secondment to MIT, consultancy for Efficio, London and time in Northern Ireland as a materials engineer and a research engineer at the University of Ulster. Christabel has worked with advanced materials in the defense and aerospace industries. In 2018 she joined Hawkins and now regularly carries out investigations into: material failures (polymers, composites, metals); escapes of water and oil; system failures; and personal injury claims. She has written a number of CPR compliant court reports.

16:35 to 17:35

Keynote Speaker – Claire Lomas, MBE, Overcoming Adversity

A freak accident left Claire Lomas paralysed from the chest down, but she was determined not to give up. She made worldwide headlines in 2012 when completing the London Marathon in a pioneering robotic suit taking 17 days, and lit the Paralympic cauldron for London 2012.

Claire was working as a chiropractor and had reached the highest level in the sport of eventing when a freak accident left her paralysed from the chest down. She had gone from living a life as an active sportswoman whose dreams were coming true to a life that seemed impossible to ever be happy. Many doors had closed, and it was difficult not to dwell on all she had lost. She had to dig deep to find the strength and courage to rebuild her life from scratch. Claire discharged herself from hospital after only 8 weeks, determined to do as much rehabilitation as possible. She spent hours in the gym but also recognised that she needed more than this in her life.

Claire speaks about the split second that changed her life, and candidly describes the darkest times. This is combined with humour which has helped Claire get through some embarrassing moments that her injury has caused

17:35 to 17:45

Closing Remarks

This conference will take place virtually over Microsoft Teams. The link will be available in the booking confirmation e-mail that is sent automatically when you book onto the conference.

This session will be recorded.