Previous events
All previous events
BI Regional Update
We have all closely followed the BI Test case launched by the FCA late 2020, with the final judgment having been handed down on 15 January 2021. The outcome was clear and far-reaching. The case highlighted the ongoing exposure of insurance brokers who arranged the relevant policies (who should have by now reassessed their advice process under ICOBS, duty of care to clients). Now that the noise has settled, we will review how the industry acted on the findings and what (if any) other implications have emerged.
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Young Professionals: Writing your Development Plan
Attending courses and webinars is great for increasing knowledge. Learning, however, only begins in the classroom, it is how we use our knowledge in practice that impacts our career development. This session will guide you through the steps to identify your learning needs and take meaningful action to develop them.
View event detailsNavigating the hard cyber market
This session will look at the factors currently influencing the cyber market, and leading insurers to increase rates and tighten terms. It will give an insight in to claims trends, and how companies can best protect themselves; both from the impact of these changes, and from cyber risk more generally.
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Virtual Run for Fabba this January!
Run a Virtual 10k this January your way in aid of Fabba theatre group!
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Redefining your Relationship with Stress
Stress is ubiquitous and, to make matters worse, most of us are reminded on a regular basis that it’s bad for our health. Yet, the research findings are mixed. While stress can undermine both our physical and mental health, it can also enhance it. This webinar will explore why we may need to rethink the ‘stress is bad’ mantra that most of us have been brought up to believe. We’ll also look at how to redefine our relationship with stress to maximise performance and mental health, by identifying key skills to help see stress through a new lens.
View event detailsVulnerable Customers
Alan Chandler, Chartered Insurer, will look at how firms have been treating customers unfairly including some disturbing case studies. The presentation will include how the FCA defines vulnerable customers, the measures all firms are expected to put in place and how the requirements on all firms have changed to make sure the most vulnerable are protected going forward.
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The Big Quiz 2021
Its back! The Insurance Institute of Ipswich, Suffolk and North Essex Young Professionals Group would like to invite you to join our BIG 2021 QUIZ. Lets all come together for a bit of fun, with 60 questions across an hour. This event will take place via Zoom on Thursday 2nd December 2021 between 5.30 pm – 7 pm. Teams can consist of up to 6 people and the cost is £5 per person, with all money raised going to our President's chosen cause, The Fabba Theatre Group and Lizzie's Fund. There will be 6 rounds, with each round consisting of 10 questions and the quiz will be held virtually via Zoom. We look forward to seeing you there!
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Utility extensions - a repeat of the pandemic expectation issues
The FCA Test case showcased the range of different perceptions about the scope of disease cover. There are residual issues that are likely to litigate but we broadly know where we stand on the core issues. But misunderstandings about business extensions are not limited to disease covers – in particular, utility failure cover is provided generally on two fundamentally different bases (with a hybrid variant for good measure), threatens aggregation over a wide area if there were to be an extensive power outage, and would inevitably reveal misunderstandings about the extent to which the loss of internet sales might or might not be covered. In the light of the above, this session will explore aspects of a power outage scenario and highlight the potential for further disputes mirroring that over covid-19.
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Managing Conflict
This session is designed for all employees, particularly those with customer service and customer care facing roles, and will cover techniques and approaches to manage conflict.
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How to Identify Potential Recoveries & Not Miss an Opportunity - a Legal Perspective
Whilst working within a busy insurance industry it is all too easy for a recovery to be missed, evidence disposed of and the opportunity to recover money for insurers to be lost. This webinar will explain the legal bases required in order to pursue a successful claim and what you need to look out for in order to identify whether there is a potential recovery.
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Ipswich CII Virtual Conference 2021
Your local insurance institute is delighted to invite you to join us for an afternoon of CPD and discussion around topical insurance issues and the challenges presented by the last 18 months.
View event detailsWomen’s Forum: Don’t be a passenger in your own career, take the driving seat
Do you pay attention to the opportunities around you? Do you ever feel discouraged to take a risk? Are you unsure of your career and what to do next? Do you seek change? Join Sandra Llewin for this insightful webinar to learn more about yourself and how to take the lead in your career.
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M92 Revision Course - Business and Finance in Insurance
This M92 course is limited to 20 members and will be delivered over 2x three hour revision sessions which will cover all the main aspects of the CII diploma subject M92 business and finance module.
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Suffolk Mind - Keeping Calm and Mindful Breathing Techniques Webinar
This year, World Mental Health Day will be on Sunday the 10th of October and to raise awareness of the importance of mental health, The Insurance Institute of Ipswich, Suffolk and North Essex is partnering with Suffolk Mind to host a webinar on keeping calm and mindful breathing techniques. This session will be presented by Ezra Hewing, who is Suffolk Mind’s Head of Mental Health Education. Ezra will be providing tips on keeping calm and mindful breathing where participants will learn a powerful and practical breathing exercise, which increases awareness of, and works with, the mind-body system to lower stress.
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MO5 Revision Course - Insurance Law
This MO5 remote course is limited to 20 members and will be delivered over 2 three hour revision sessions which will cover all the main aspects of the CII diploma subject MO5 insurance law module.
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Cyber Security and Counter Fraud Controls
This webinar is aimed at SMEs within the financial services and insurance sectors looking to improve their own cyber security and counter fraud controls. It will also be of interest to individuals that manage cyber security policies and claims on behalf of their customers and clients.
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PFS Virtual AF4 One Day Intensive Exam Preparation Course
Adviser Academy are pleased to offer 12 places on their AF4 one-day course. Its aim is to prepare you for five of the key elements attracting marks in the AF4 syllabus. You will be provided with all the materials needed to pass.
View event detailsFCA Pricing Practices: Product Governance and Auto Renewals
Following member feedback, we are delighted to welcome back Jill Hambley, Insurance Compliance Services to provide two further updates on the FCA's Pricing Practices. This session will focus on the pricing requirements, but also concentrate on Product Governance, the changes taking effect from 1st October 2021 and what this means for manufacturers and distributors.
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PFS Soft Skills Webinar - Helping Clients Navigate their Life Events
Advising clients while they are going through a life change is a key part of our role as a financial adviser. In this Foundation session we will explore research from psychology and personal development to equip you with an understanding of life transitions, the change cycle, and the particular challenges to our decision making that result when going through divorce, bereavement, and retirement. By the end of the session you be in a strong position to support not only clients but also colleagues and other associates in their own understanding about these key life transitions. This session provides the foundation for Lifesage Focus sessions which explore the key client life events individually in greater depth.
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