Essential sales, client and soft skills for a hard market by Nick Thomas - Online 1hr CPD Event

• The key pre-requisites to delivering effective hard market trading strategies – client intimacy, moving the conversation away from price, Client trust, market knowledge and relationships
• How to achieve these through consultative selling approach – solution provider and trusted adviser status
• Overview all stages of the consultative selling approach
• Key soft skills within the consultative selling framework – include effective questioning and active listening, converting features to benefits

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