Previous events

This month

Consumer Duty with James Tye & Nick Thomas

  • Tue 12 Nov 10:00 am – 11:00 am
    • James Tye
    • Nick Thomas

The FCA is determined to establish a consistent level for customer experiences and create better customer outcomes. The new rules came into force on the 31 July 2022 and were fully implemented by the 30 April 2023. This session is delivered by Nick Thomas with specialist claims consultant James Tye.

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Insurance in an Uncertain World

  • Wed 06 Nov 9:00 am – 5:00 pm

The Insurance Institute of Bolton is delighted to once again be able to hold their flagship full day event, which is free for members to attend. The event covers a variety of topics with key industry speakers with plenty of opportunities to debate the topics and network.

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All previous events

Online CPD Session: Current Market Backdrop hosted by Vanguard

  • Mon 28 Oct 10:00 am – 11:00 am
    • Mohneet Dhir, Vanguard
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Emerging Risks with Chris Abram & Nick Thomas

  • Tue 10 Sep 10:00 am – 11:00 am
    • Chris Abram
    • Nick Thomas

This session on Emerging Risks looks at some of the issues that are changing the insurance industry – in terms of ways of working, and new insurance solutions being developed.

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Exceptional Communication Skills with Michael Quigley

  • Tue 20 Aug 9:00 am – 12:00 pm
  • Financial Management Bureau
    • Michael Quigley, Kataholos

In this high energy, informative half day training session with Michael from Kataholos, you will be given 4 key techniques that you can use in order to become an essential, world class communicator.

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Online CPD webinar - 'Replacing the Lifetime Allowance' by Craig Muir of Royal London

  • Thu 08 Aug 12:00 pm – 1:00 pm
  • Online
    • Craig Muir, Royal London

Online CPD event by Craig Muir, Senior Pension Development and Technical Manager from Royal London. Craig will explain how the LTA protections operate post- March 2023's budget, the main Finance Bill 2023 changes, and how the removal of the LTA affects your clients from 6th April 2024. Craig joined the Life & Pensions industry straight from university in 1988, putting his degree in Biological Sciences to great use by joining Scottish Widows before moving to Royal London. He has held several roles, including proposition training and development officer for Royal London before finally putting his analyst degree to use when he moved to Marketing in 1997 where he specialised in market research and analysis. Craig became Chairman of LAMRA, an informal association of Life Assurance providers, in 2004 as he worked to improve marketing and market research standards within the Financial Services Industry. Taking up a new role as an Intermediary Development & Technical Manager at the start of 2011, Craig is a specialist in interpreting and explaining changes to the pension rules and regulation. Craig is involved in developing adviser facing content, presenting, writing articles and commenting for the press.

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Perimenopause, Menopause, Post Menopause: Nourish & Flourish

  • Tue 16 Jul 12:00 pm – 1:00 pm

Join us on our webinar to learn and take awareness to the next level to empower all genders impacted by menopause to thrive!

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Annual General Meeting 2024

  • Thu 25 Apr 6:00 pm – 7:00 pm
  • The Netherwood Hotel

We need you! To get down to our AGM... Your local institute council invites you to attend their 2024 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today.

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Dignity at Work - The Importance of Equality, Diversity & Inclusion in Business

  • Wed 21 Feb 10:00 am – 12:00 pm
  • Financial Management Bureau

What do we really understand about Equality, Diversity and Inclusion (EDI)? Interest in EDI has boomed in recent years – both in the wider political spheres of the Western world and in a more focused way in the workplace. The intense focus on EDI has facilitated open conversations around sensitive subjects – but often with little discussion about how to practically implement EDI policies and practices, as well as training for all your staff to ensure they are aware of their obligations too.

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The Insurance Institute of Kendal Annual Dinner 2024

  • Fri 26 Jan 7:00 pm – 12:30 am
  • The Netherwood Hotel

Bookings now open for our upcoming Annual Dinner 2024!

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Desk Based Yoga with Jade Allan

  • Fri 08 Dec 9:15 am – 10:00 am
  • Online

Led by Jade Allan, this desk based yoga event will focus predominantly on being super accessible (no sanskrit names, no chanting, no high impact/sweating) and giving people a mental break from the pressure and busyness of a typical work day. The chair session will require nothing except your usual desk chair (although if possible, we recommend not using one with wheels). We’ll offer movements and sequences that can be done any time through the day, even during meetings!

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Online CPD Event - Insurance for Multi-Occupancy Buildings – Impact of FCA Review

  • Thu 30 Nov 9:15 am – 10:15 am
  • Online
    • Diane Jenkins BA (Hons), ACII, Chartered Insurance Broker

Led by Diane Jenkins, this online CPD session will look at how insurance for multi-occupancy buildings will be affected by the FCA Policy Statement PS23/14. This session will cover the following content: • Review of findings in the FCA review. • Actions being taken by FCA and the new rules that must be implemented by 1/1/2024. • Impact on property owners’ insurance, for: o Brokers o Insurers o Property owners o Leaseholders

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Cert CII Fast Track Remote Learning Programme

  • Mon 13 Nov – Mon 05 Feb
    • Alan Chandler

A FEW PLACES HAVE BECOME AVAILABLE DUE TO CANCELLATIONS - BOOK YOUR PLACE NOW The Insurance Institutes of the North-West, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Certificate in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Cert CII in 14 weeks through structured learning. If you would like to advance your CII qualifications, now is the time to do so.

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Diploma in Insurance Online Training Programme

  • Mon 06 Nov – Mon 17 Feb
    • Alan Chandler

The Insurance Institutes of the North-West, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Diploma in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Dip CII in 15 months through structured learning. If you would like to advance your CII qualifications, now is the time to do so.

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Online CPD Event - Membership Benefits

  • Tue 17 Oct 12:00 pm – 1:00 pm
  • Online
    • Phil Turner, Chartered Insurance Institute

This online CPD event will outline the benefits of being a member of the Chartered Insurance Institute and Personal Finance Society led by Phil Turner; Business Development Executive for the Chartered Insurance Institute. The Chartered Insurance Institutes and the Personal Finance Society are long established professional bodies for the insurance and finance industry. Many people view the respective institutes as an examination body and don’t think much more beyond that! The session will provide insights into the benefits of being a member and how it can absolutely be the focal point of your career progression in your chosen profession by offering a host of learning materials, resources and advice that can help you throughout your career. Phil Turner Bio: Phil managed a team of BDM’s looking after over 3,000 Post Offices across Northern England /Southern Scotland. (Insurance being a key product pillar along with Financial Services via Bank of Ireland). He managed global projects with Travelex – as Global retail channel managers – including global sales toolkit, rolling out a remittance product across Europe. New ordering process for downtown USA stores. Phil managed a global team as Vice President of sales with Lyca mobile. He is married with 2 kids (28/33!) and has even completed a stand-up comedy course, whilst also completing 3 series of an 80’s music podcast and have guested on numerous radio shows (talk sport etc).

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Online CPD Event - The Cost of Dying Crisis

  • Thu 03 Aug 12:00 pm – 1:00 pm
  • Online
    • Shelley Read, Royal London

The cost of living in the UK is skyrocketing, mortgage rates and rent have shot up, whilst food, energy, fuel, and council tax bills are also increasing. It’s almost inevitable that when families look to tighten household expenditure, that protection policies come under the spotlight. So, while you may find yourself coming up against even more objections from clients when you discuss the cost of protection, then the current economic climate means that having a plan in place is even more essential than ever. If your client sadly died prematurely, became sick or had an injury how would they cope with having even more financial and emotional strains of not being able to work and at the same time trying to pay ever increasing prices in order to get by day-to-day? Join Royal London to consider the implications of not having cover in place and a range of tools and ideas to help clients understand the importance of protecting their home, their family and their lifestyle

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In-person CPD event: Public speaking – How to appeal to your audience - Thursday 27th July 2023 - Financial Management Bureau, Kendal

  • Thu 27 Jul 12:00 pm – 2:00 pm
  • Financial Management Bureau
    • Michael Quigley, Kataholos

In this engaging and interactive session with Michael Quigley of Kataholos you will learn to: Deal with nerves and form a plan to speak confidently Learn how to structure your speaking and talks to build rapport and impact an audience Top tips and approaches for speaking in a variety of public forms to a high standard Light lunch and networking after the training session.

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Online CPD Event - Coaching Clients Through Economic Cycles

  • Wed 12 Jul 9:15 am – 10:15 am
  • Online
    • Angie Staunton, Vanguard Asset Management

The Advice Value Proposition is changing & so are client expectations. Driven by regulatory/technological pressure & many other economic impacts, the adviser/client relationship has never been more important navigating clients through challenging times & coaching them to maintain discipline. Vanguard have long been a supporter of behavioral coaching and the value that this can add during the ever-uncertain economic cycles. With the rapid growth of the digital element, this human component/trust built up is a key differentiator of why clients would use adviser services. Angie Staunton will share Vanguard’s latest content and will help us focus on the things that matter to clients while encouraging us to think about how to better implement the coaching element of financial planning.

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Webinar: Rest, Recovery, Recharge - Ready for Productivity

  • Wed 21 Jun 12:00 pm – 1:00 pm
    • Anna Reddy, Leap Health

The well-known phrase “I`ll sleep when I die” is old school. The number of hours worked DOES NOT correlate with performance. This session addresses the WHY, WHAT and HOW to rest, recover and recharge, so that you are ready to achieve!

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Webinar: Building barriers to burnout and bridges to brilliance

  • Wed 14 Jun 12:00 pm – 1:00 pm
    • Anna Reddy, Leap Health

Would you feed your Ferrari frogs? If the answer is a big fat “NO” then this course is for you. If you want to fuel your body for physical health, it is vital that you understand and apply the contents of this course.

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