Personal Lines Roadshow - enhance your business

Learn how the CII’s Personal Lines Knowledge Range can be used to enhance your business and help you meet the CPD requirements of the IDD. This suite of tailored Personal Lines learning and development assets and tools have been built specifically for those in the Personal Lines consumer retail market that can bring real and tangible benefits to businesses and individuals alike. The range includes access to a large amount of FREE material.

Who Should Attend

• Managers of Personal Lines Teams or Departments
• Training Managers and Directors
• HR Managers and Directors who are also responsible for People Development
• Compliance Managers who monitor individual plans to meet any minimum CPD requirements

What is The Personal Lines Knowledge Range and Who is it For?
Built around the core Personal Lines product sets of motor, home, travel and pet, the learning range covers the technical aspects of cover, and also ethical content relevant to anyone engaged in the Personal Lines market such as inclusive approaches to customer outcomes and dealing with vulnerable customers. The product set includes access to free learning modules for certain elements within the product range.

For Businesses and Employers
We will explain how this new content will help firms provide a holistic service to customers and to respond to increased regulatory demand for evidence of organisational purpose and investing in a positive culture. Also,

• How the Knowledge Range helps staff involved in the distribution of insurance products to work towards the 15 hours of Continuous Professional Development (CPD) expected under IDD each year and
• to enable businesses to fill the knowledge gaps and empower staff to deliver expert guidance and support to customers.
• The role it can play in recognising and addressing the challenges many firms have in attracting and retaining quality talent – particularly in areas of high turnover

For Individual Learners / Employees

We will show the benefits for individual learners and employees and how this can improve professionalism and enhance career progression.

Please Note: This event is an engagement run jointly by the Insurance Institute of Leeds in conjunction with the Chartered Insurance Institute in order to raise awareness to members and non-members of recently launched learning materials which are currently available including access to free content. It does not therefore qualify for CPD.

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