(GI) Negotiation for Insurance Professionals
Overview
Whether negotiating rate, cover, premiums, fees or claims, negotiation forms such a huge part of the insurance professional’s day. Mistakes are easily made which can result in value being left on the table or relationships being damaged. This practical session will help everyone to negotiate with intelligence, flexibility and power – resulting in good outcomes and strong relationships.
Who is running the session?
Melissa Kidd, Director of Motem Ltd which specialises in helping insurance professionals to communicate more effectively. She's worked with the CII since 2012 as well as Zurich, Marsh, NIG, Lycetts, Broker Network, BIBA and Higos to name a few.
Learning objectives:
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Recognise 5 common negotiation mistakes and how to avoid them
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Prepare for negotiations so that you can negotiate with intelligence and flexibility
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Deliver messages with confidence
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Hold your ground when met with push back
Venue
- Online
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CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.