Building Confidence and shifting your Emotional State

Many people believe that their emotional state is entirely dictated by external factors over which they have no control. For example, how often do we hear people say, ‘You make me angry/happy/sad’? In the workplace many develop and unconscious strategies that affect their emotional state and significantly affect their performance; typical examples include making telephone calls – particularly cold calls – and presenting or speaking in public. This empowering session shows delegates how to take control of their emotional state, shifting to the best possible state to achieve highly successful outcomes at work and at home.

Learning Objectives

• To understand that our emotional state affects our capabilities and performance
• To understand that our state comes from our physiology, thinking and emotions
• To demonstrate that our states are not created by external events outside our control, but instead that we can create them ourselves
• To provide some strategies and techniques to allow delegates to break unhelpful states and shift to powerful states that help them achieve successful outcomes

Content & Learning

• Our emotional state and how can it affect performance
• The interconnectedness of thoughts, emotions, and physiology
• What we practise is what we become
• Our unconscious mind and the programmes we run
• Anchors – visual, auditory, and kinaesthetic • Visualisation
• Self-talk
• Body language and physiology
• Modelling others
• Techniques to shift state including resource anchoring
• Real life scenarios – cold calling/call reluctance, public speaking/presenting, negotiation/broking • Delegates challenges - troubleshooting

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