Events
Forthcoming events
Annual General Meeting 2025
We need you! To get down to our AGM...
Your local institute council invites you to attend their 2025 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year.
If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved.
Book your place today.
Wed 09 Apr 6:00 pm – 7:30 pm
The Sun Hotel - Hitchin

Business Interruption
For many businesses, when loss occurs, it’s not just the devastation of the loss of property facilities that they trade from, but the wider impact of having to temporarily close to allow the insurers to reinstate the property; it’s the loss of business and income. In this course, you will explore what business interruption is and the connection with property insurance.
We will discover how business interruption can be set up, how cover is set and the typical policy extensions and exclusions that you can expect to find within a policy wording. Finally, we will explore how a policy will respond to such losses.
Tue 15 Apr 12:00 pm – 1:00 pm
Matt Owen-James, Zing365

Challenging for Sales and Client Success – Part II
For decades B2B organisations in solution selling have focused their sales approach on understanding client needs and building strong relationships. But research in recent years has clearly established that this is no longer enough, and that the very best salespeople go beyond traditional consultative and solution selling to ‘challenge’ their clients in multiple ways. This session moves on to explore the second and third components of the challenger sales methodology, tailoring for resonance and controlling the sale.
Tue 22 Apr 10:00 am – 11:00 am
Nick Thomas, Nick Thomas & Associates

Charity Golf Day
Join us for our Annual Charity Golf Day in aid of the Alzheimer's Society.
The day will start with Bacon Rolls, Coffee and a round of golf followed by a 2 Course Meal
The itinerary for the day is:
11:00 - TEA/COFFEE & BACON ROLLS
18 holes - Teeing off from the 1st and the 10th
2 Course lunch after golf with mini presentation for:
Longest Drive
Nearest the Pin
Overall Winning Individual
Overall Winning Team
Sponsorship packages are available for these awards so please get in touch to find out more. All proceed are going to the charity.
Cost £70 per person
Thu 01 May 11:00 am – 6:00 pm
Redbourn Golf Club

The risks posed by lithium batteries
Lithium-ion batteries were first mass-produced in the early 1990s, and they are performing a key role in the move away from reliance upon fossil fuels. However, using lithium to store energy presents a new set of risks to property underwriters.
This session is designed to draw the underwriter’s and broker’s attention to these risks and why rating and wording alterations may be needed to counter this growing problem
Thu 08 May 10:00 am – 11:00 am
Alan Tickner, Nick Thomas & Associates
Previous events

The Insurance Poverty Premium: what is it and what must insurers and brokers do right now?
The poverty premium results in the financial exclusion of people on low incomes and/or in vulnerable circumstances. With the issues of financial inclusion and fair value very high (and rightly so) on the FCA´s agenda, as well as the issue of the poverty premium in insurance receiving a great deal of parliamentary scrutiny, it is important that insurers and brokers understand what exactly the poverty premium is and what they must do right now!
Thu 03 Apr 10:00 am – 11:00 am
Jeff Heasman, Insurance Upskill

Challenging for sales and client success - part I
For decades B2B organisations in solution selling have focused their sales approach on understanding client needs and building strong relationships. But research in recent years has clearly established that this is no longer enough, and that the very best salespeople go beyond traditional consultative and solution selling to ‘challenge’ their clients in multiple ways. This session introduces the ‘Challenger Sale’ and explores the first key component to the methodology
Mon 31 Mar 10:00 am – 11:00 am
Nick Thomas, Nick Thomas & Associates
WEBINAR - Help your client retire with confidence by powering up your CRP
Striking the right balance between your clients' goals and their tolerance for risk during retirement can be tricky. With the Financial Conduct Authority's thematic review shining a light on retirement income advice, it's increasingly vital for firms to evaluate their Centralised Retirement Proposition (CRP) to ensure they are providing the best possible outcomes for clients as they draw down their retirement funds.
Wed 26 Mar 1:00 pm – 2:00 pm
George Pullar, LV Investments

Annual Dinner 2025 at The Old Palace, Hatfield House
On behalf of our President, Rachel Karn and The Insurance Institute of Luton & Hertfordshire, we are delighted to announce that tickets to our Annual Dinner due to take place on Friday 21st March 2025 are on sale NOW!!!!.
It is the 93rd in our history and set to be the best yet! Book now to avoid disappointment!
Fri 21 Mar 6:30 pm – 11:55 pm
The Old Palace, Hatfield House

Professional Indemnity
This module discovers the other side of liability insurance and explores how a business can be professionally liable. We will also explore the different policy types that are available in the market.
Delegates will also explore how liability arises for such professional indemnity claims and the key considerations that can be found in a policy wording.
Finally, the course will explore the key nuisances of professional indemnity insurances and how they differ from other liability policies
Tue 11 Mar 12:00 pm – 1:00 pm
Jennifer Yeates, Zing365

International Women's Day - Accelerate Action with Grit and Grace
The session supporting this year's theme 'Accelerate Action' will be facilitated by Caroline Martin, CII Member, Leadership Coach, NLP Trainer and Speaker.
Caroline has been working in the Insurance Profession for more than 30 years and in the last 5 years has also coached and trained PFS members. She is a Best-Selling Author of two book collaborations, and her third book 'Grit & Grace' will be launching on IWD 2025 with proceeds supporting the Charity Women's Aid.
Fri 07 Mar 11:00 am – 12:00 pm
Caroline Martin, Enabling Wings